West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gabriela B.
Client support is horrible
Response from West & WillowOct 1, 2024
Hi Gabriela, We are sorry that your experience didn’t quite match your expectations. We would love to know why so that we can deliver a better experience. We are sending you an email now to resolve this.
PennyG
Such an adorable product! With an older dog who I know is only here for a few more years at most, I am so happy to have a way to remember him and honor him in our home. Quick service and outstanding customer service. Thank you!
Patti J.
I did not get what I wanted. Is there a phone number? I can’t seem to get any info that I’m looking for??
Response from West & WillowSep 18, 2024
Hello Patti, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Yvette R.
I absolutely loved it!!!!
B. W.
This was a gift for a family member who lost her dog (bestfriend) to a car accident. It was a surprise and she absolutely loved it! It was a perfect painting of her dog and while so simple, the elegant design of the frame and painting, it fits right on the wall as a true work of art! Great job West & Willow team!
Rebecca H.
When I opened the box I was blown away at how the necklace turned out!!!! It looks just like our dog who passed away. My daughter is going to LOVE it when I give it to her for Christmas!! Thank you for doing such an amazing job and making it feel so personal.
Robbie A.
Great rendition of my friend's deceased dog! She loved it ♥️
Kevin
We weren’t happy with the original portrait. I contacted customer service and received a reply within minutes. After some discussion on how to improve the portrait it was done again and sent to us without charge. Excellent customer service!
