Max A.
They did a great job capturing the…
They did a great job capturing the handsomeness of my dog Forest. Arrived very quickly too. Highly recommend!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Max A.
They did a great job capturing the handsomeness of my dog Forest. Arrived very quickly too. Highly recommend!
Elizabeth N.
they made it look just like the photo I sent it was perfect!
India K.
Easy process, love the results, safe efficient shipping, love the digital add on option too.
Tyler
Looks so much better in person than I could even imagine. You all did a phenomenal job!
Nicole S.
Picture did not look like Delilah’s photo submitted. Ordered one a couple months ago for my boy Dwayne who passed and his was perfect.
Response from West & WillowOct 1, 2024
Hi Nicole, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Stacy S.
I’m absolutely thrilled with my pet portrait! I made a mistake ordering and reached out to customer service. They were prompt and helpful in resolving the error. The finished product exceeded my expectations! The illustration looks just like my pet. The frame is high quality and looks fantastic! This will be gifted and I cannot wait! Thank you, West and Willow!
Lisa F.
Felt like the picture did not reflect what my dog actually looked like. I feel like it was more of a stock photo. Nothing was personalized - the color of his eyebrows - his muzzle color, his eyes. my dog passed away 3 weeks and I miss him so much. This is third time we have used your company but this has been disappointing. Sorry.
Response from West & WillowOct 1, 2024
Hi Lisa, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Bella
I ordered a pet portrait phone case and ended up needing to order a second due to the photo I chose not properly portraying my dog. West & willows customer service was AMAZING and so so helpful. They’re the reason I just placed two more orders!!