Kirsten S.
Very easy to do and the end product was…
Very easy to do and the end product was perfect, I love how you really captured the eyes of my daughters dog.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kirsten S.
Very easy to do and the end product was perfect, I love how you really captured the eyes of my daughters dog.
Michelle K.
I did not receive an email to review prior to processing which was indicated I would. It is very cute, however I do feel the price extreme for the size I received. Having said all that it is very cute.
Response from West & WillowNov 16, 2024
Hi Michelle, Thank you for giving us the opportunity to make art for you! It was a pleasure working with you.
Kimbra C.
The picture is beautiful and arrived fast! Still waiting on the digital file 😊
Maddie G.
It would be a five star review, but I cannot get my digital download to work. I paid extra to have that and I can't get it to take me to the download. Every time I click the link it loads for a long time and eventually times out. This is my second time buying the portrait and I had the same issue my first purchase too. Otherwise, I love it!
Response from West & WillowNov 16, 2024
Hello Maddie, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
J. T.
I was so excited to place this order- unfortunately it was never delivered to me. I was sent on a wild goose chase between the company and the shipping company to come up with the product I ordered and still came up short. I reached out numerous times and eventually have to dispute it with my cc company. Very disappointing and waste of my time.
Response from West & WillowNov 16, 2024
Hi Jill, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Tiffanie W.
It was easy to order and it came out great!
Elizabeth B.
I recently received my framed portrait of our two pugs. All I can say is thank you! Wow! I cried happy tears. This is such an amazing, lifelike interpretation of a photo. I feel like our boys will jump off the print. My husband and I are absolutely thrilled with this purchase and we will recommend your company to our friends and family.
Kate L.
They never sent me a proof of the picture before printing it and never made my digital download available. A package just arrived one day with the print. It came out looking okay but the communication was lacking.
Response from West & WillowNov 16, 2024
Hi Kate, We are very sorry about that. As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼