West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lenore
Always a great representation of my pet. This is my third order from you
Response from West & WillowJun 24, 2026
Thank you so much, Lenore ❤️ We’re absolutely thrilled to hear this is your third order with us! It means the world that we’ve been able to capture your pet so well each time. We really appreciate your continued support 🐾
Erfan K.
Sharon was extremely helpful over email. They agreed to change my artwork based on the feedback for the person I am having this made for, without any hassle or extra charges.
Response from West & WillowJun 24, 2026
Thanks so much for your lovely feedback, Erfan! ❤️ Really glad Sharon could help get everything sorted for you so easily, we’ll pass this on to her 🐾
Fabiola G.
The portrait was AMAZING! I really loved it
Response from West & WillowJun 24, 2026
Hi Fabiola! Thank you so much ❤️ We’re so happy you loved it — that means a lot to us 🐾
Tavares H.
The picture is absolutely beautiful. Unfortunately, the frame came apart at the corner seems as I removed it from the packaging. I haven't been able to hang it yet.
Response from West & WillowJun 24, 2026
Hi Tavares! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!
Irving N.
Still haven’t received my order nor do I have an update on an eta.
Response from West & WillowJun 24, 2026
Hi Irving! Thanks so much for taking the time to share your feedback! I’m glad to see this has already been sorted by our team, but if there’s anything else you need, we’re always here to help. Thank you for trusting us to make it right ❤️
Danielle
Great experience with west & willow and lovely print
Response from West & WillowJun 24, 2026
Thanks so much, Danielle ❤️ We’re really glad you had a great experience and love your print 🐾
Kyle D.
Great quality and beautiful memorial portrait. The ordering process was easy, and the final product exceeded my expectations. Highly recommend West & Willow for pet owners looking for a meaningful keepsake.
Response from West & WillowJun 24, 2026
Thanks so much, Kyle ❤️ We’re really glad you love the portrait and that it turned out even better than expected. It means a lot to hear it’s a meaningful keepsake for you 🐾
Lilli H.
Perfect picture of my first fur baby
Response from West & WillowJun 24, 2026
Hi, Lilli! How precious ❤️ Thank you so much for trusting us with your first fur baby — we’re really glad you love the picture 🐾
