WePayReviews of wepay.com

Response from WePayMay 1, 2015

Hi Don, thank you for candid feedback and we apologize that it was so difficult for you to find the ticket number to leave us feedback here. We also apologize for the downtime on the website, we have been making some major updates that hopefully will prevent this in the future. Despite some difficulties though, we are happy to hear that our team was able to assist you promptly! Please let us know if we can help out with anything else in the future. -The WePay Customer Delight Team

Response from WePayMay 1, 2015

Hi Crystal, thanks so much for the kind words! We always love hearing about the great experiences that our customers have when using WePay. If anything else comes up in the future, just know that we'll be here to help out! -The WePay Customer Delight Team

Response from WePayMay 1, 2015

Hi Pam, your feedback is greatly appreciated and the accolades brought a big smile to Eldridge's face when he saw this today! We're always happy to hear that a customer of ours was served well and had a great experience working with our staff. If we can help out with anything else in the future, just shoot us an email at [email protected] and we'll be here to help! -The WePay Customer Delight Team

Response from WePayApr 27, 2015

Thanks so much for the great feedback Elizabeth! We'll make sure to let Jake know that he was very helpful. If anything else comes up in the future, please don't hesitate to reach out to us at [email protected]. -The WePay Customer Delight Team

Response from WePayApr 24, 2015

Thank you for the nice feedback Dominika! If there is anything else we can help out with in the future, please do not hesitate to let us know! -The WePay Customer Delight Team

Response from WePayApr 24, 2015

Hi TJ, Even small issues mean a lot to us, and we don't want anything to prevent you from getting the funds you have collected through our website. We will continue to work on these issues so we can ensure the best experience possible for customers like you. We hope you enjoy the gift and wish you all the best! -The WePay Customer Delight Team

Response from WePayApr 24, 2015

Hi Mary, We're so sorry for the delay that was caused by this error in our system, but happy to see that you got your funds. We are actively working around the clock to prevent issues like this in the future, so thank you for your patience Mary. Having the funds take that long to get to you is simply unacceptable and we promise to do everything we can to prevent it from happening again. In the meantime, enjoy the chocolates and thank you for being a great customer of WePay! -The WePay Customer Delight Team

Response from WePayApr 24, 2015

We're happy to hear that Eldridge was able to make your experience a positive one! If anything else comes up in the future, he and our entire team will be here to assist. Hope you have a great weekend!