WePayReviews of wepay.com

WePay reviews

787 approved reviews, newest moderated first

Regina C.
May 11, 2015
Questions on WePay
I would like to say Eldridge was a great help...hung in there and answered all my questions with patience and helped me finish up what I was trying to do!
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Charity L.
May 11, 2015
The rep was very helpful and nice.
Did a wonderful job
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Nyle D.
May 11, 2015
Thanks
Very helpful Rachel was in helping me figure out a mistake I made in my account information. She gave me a detailed explanation of how things work and time frames.
Response from WePayMay 13, 2015
It's great to hear from you Nyle and thanks so much for sharing your positive experience with us. If we can help out with anything else, just shoot us an email at [email protected]. Have a great week! -The WePay Customer Delight Team
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Allie S.
May 9, 2015
Excellent, Quick and Thorough Help
Had a problem with my account not showing up but it was rectified in minutes.
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Tavae S.
May 8, 2015
Rachel's great!
I needed clarification about the chargeback process. Rachel's response to my issue was quick, thorough, and she was able to offer up multiple solutions and other resources. Thanks, Rachel!
Response from WePayMay 13, 2015
Hi Tavae, Thanks so much for the wonderful feedback about our colleague Rachel! We're always happy to assist and clarify any situation, even more difficult ones like chargebacks. If anything else comes up in the future, please do not hesitate to let us know! -The WePay Customer Delight Team
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Sarah B.
May 7, 2015
Rachel's fantastic service!
Recently, GoFundMe notified me that I needed to "confirm" my WePay account. So, I went onto WePay to confirm it, but the webpage said that I needed to be over 18 to make this validation! After scrolling through GoFundMe's FAQ center, I still had no idea what to do. Needing help, I contacted WePay's help desk, where I was promptly served by Rachel! There was only a short wait, and she quickly came onto chat. In a matter of moments, she typed in the solution to my problem! I had a small followup question to ask, which she readily and cheerfully answered, too! :) As a result, my question was answered, and my mood was lifted. Rachel is awesome!
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Ingrid A.
May 7, 2015
good service
Good, thorough and informative service from Eldridge today. Thanks!
Response from WePayMay 12, 2015
Thanks so much for great feedback Ingrid, happy that we could help out! -The WePay Customer Delight Team
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Spencer W.
May 7, 2015
Great service!
Rachel was very helpful and friendly, resolving my issue quickly. Great service and support!
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