WePayReviews of wepay.com

I attempted to donate funds to a worthy campaign, however, the transaction would not process. I notified WePay support staff of the problem and it was immediately resolved. I felt my issue was given individualized attention. I was notified that my issue had been resolved, the cause of the problem and an apology for any inconvenience. I'm completely satisfied with the support I received. The WePay Customer Support Staff addressing and resolving my issue was even faster and more personalized than that of PayPal.

My experience started with a donation of $100 to a sponsored not for profit event. Somehow this had evolved into 4X$100 charges to my AMEX account. Your representative patiently stayed with my problem over a Sat-Sun-Monday until the problem was corrected to my full satisfaction.

wepay saved the day and raced to find an answer to make me happy.Ticket #623686

I have used go fund for help on Facebook I lost my son. My uncle donated to help with his burial they sent my money with someone else's name to my account and it was sent back. I cannot bury my son now and do not know what to do this is so much for me to take. There is no way I can talk to a person at we pay and I am a wreak. Why say this is here to help and it does not work I thought I had that and was counting on it you got the money but due to your error it is now gone and my baby is sitting in a coffin in a funeral home and cannot be put to rest

I got an email saying it was on its way in the middle of March and still no check. Can't figure out how to get another sent either.

My daughter-in-law created a fundraiser on you caring's website to help abandoned animals. I donated $100 because animals are my passion. I could've given her the $100 directly but I wanted to support her and help the fundraiser gain speed. Now We Pay will not release the money to her and she's trying to get in touch with them and not an email $8/hour worker who only answers the way she's told to talk to customers. My daughter-in-law never signed up for We Pay, the fundraising money was sent there automatically. She has still not signed up because she is taking a moral stance of not giving out her private information to a company that won't identify itself. You see, we pay doesn't give out phone numbers for customer problems. This is plain wrong. I ran an advertising company for 30 years. You bed over backwards for customers, you don't give them the finger when there's a problem. I've never heard anything like this. Companies like We Pay need to be deserted and called out for giving the finger to customers. The $100 I sent to her in July of 2014 is still being held by We Pay and they still will not give out a phone number. We Pay is an unethical company the way I look at it.

I didn't choose to have my money sent to WePay, YouCaring did it for me, without asking, without my consent. Now my money is sitting at WePay and they refuse to release it without either a bank account number or my social security number. Having been the victim of identity theft, TWICE, I refuse to give out my financial information to a company that won't provide a working phone number where you can talk to a human being. No Way. Paypal doesn't require your social security number to cut you a check (but Paypal wasn't offered to me when I signed up for YouCaring). "Rachel" at WePay refused to put me in touch with anyone, refused to give me the contact info for their legal dept so now I've filed a small claims suit for $212. That suit costs $55 to file. WePay refused to return the money to YouCaring. YouCaring refers me back to WePay - I've been relegated to a 'loop of death' where both pass the buck and neither has a phone number.... (these new age companies run by self-absorbed millennials are creating an insane new world on the web where they take your money and run, provide no phone numbers and only communicate via once-a-day emails from scripts). So now I must pay $55 to get the $212 in donations that's supposed to go to hurt and helpless animals. Thanks for nothing WePay - this certainly was an education in doing business with millennials. JUST SAY NO TO WEPAY AND YOUCARING AND OTHER SIMILAR START UPS.

You may help me with your generous donation