WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Scott
Absolutely terrible took a payment from a new customer waited days to here anything no numbers to call or online chat. You should have people aplly before you take funds not take customers money then decide, lost me a 3 days business and delayed the customers job by the same
James C.
Your representative Sean, was very accommodating. I could not have been handled with any more understanding than I was. And no, I don't know Sean personally
Sohana D.
Quick responsive
Diane H.
WePay is holding $13,000 of my funds and will not respond to my emails on when I may get the funds. They deposited $6000 and then took it back out again. Seems like Fraud to me! All I got was one email almost a week ago say we are working on it. Emailed them 3 times with no response. If there was less than a 1 star review that is what I would choose. Terrible!!! They should be shut down and if I don’t get my funds, I am escalating to another form of resolution.
Response from WePayJul 25, 2019
Hey, Diane! We're very sorry for the trouble here. Our support team have recently responded to your open ticket, #1911374. Please be sure to reply to this e-mail if you need additional assistance. Thanks so much!
Jean-Pierre L.
Excellent service!
Neill M.
I had a problem with my account that turned out to be an error on my part. Kevin with the Customer Delight team was quick to respond to my request for help. He guided me through the steps required to resolve the issue and it was fixed very quickly. At first I was annoyed that there was no phone number to call to get assistance, but the clear instructions provided in a timely manner through email communication was very much appreciated. Thanks Kevin for all your help!
Rick N.
I made a mistake and signed-up for the same conference twice. Mira helped me get one of the conference fees refunded to my credit card.
david A.
Recently got hacked and found some erroneous charges on my one of my credit card accounts that I was unfamiliar with. I immediately contacted Mira and she provided me with an amazing and rapid fire response that thankfully proved this particular charge to be legitimate. It was her immediate reply and professionalism that was extremely impressive as most "Customer Service" these days is anything but. Its easy to see why MIRA has so many wonderful and 5 STAR Ratings! THANK UUUUUUUUUUU!!!!!!!!!!!!!!!!