WePayReviews of wepay.com

Sean with wepay was a great help answering all of my questions. Thanks for the exceptional customer service

run from this company they take your money but dont transfer it to you. they never even contacted me about it can you imagine. there is no way to contact them either I had to contact Freshbooks which I will never use again because they recommended the thieves at wepay. they still have my funds for over a month asking the same questions about my business over and over again even though I supplied the info they supposedly needed. no phone number no email address. literally can't believe this is a legal business. if you want your money stolen sign up they do a good job at stealing, THERE REPLY BELOW WHICH THEY RESPONDED TO IMMEDIATELY UNLIKE THE TIME THEY TAKE TO ACTUALLY RESPOND TO THEIR CUSTOMERS IS BS. THEY NEVER EVEN CONTACTED ME FOR INFORMATION. I HAD TO GO LOOKING FOR MY MONEY AND CONTACTED FRESHBOOKS I NEVER RECEIVED ONE EMAIL FROM WEPAY ASKING FOR SAID INFORMATION . THAT IS NOT IN THEIR USER AGREEMENT. THEY ARE SHAMEFUL WITH ZERO CUSTOMER SERVICE JUST READ THEIR HORRIBLE REVIEWS ALL OVER THE INTERNET I WISH I HAD

I would give 0 star rating if I could. We Pay has refused to release funds raised through GoFundMe --now at over $5400 We keep receiving emails asking for the same information that they have received over 5 times. The beneficiary of the cause has suffered a broken hip and needed emergency medical care. No TELEPHONE NUMBER to expedite and emails all appear to be computer generated aimed at further delay in receipt of the much needed funds. I have filed a complaint with the Federal Trade Commission and will follow up with complaints to the BBB and the Comptroller of Currency, since WePay is a part of Chase Bank regulated by the CC. I see that there are over 350 complaints against WePay. It is time for a class action!!

Mira responded on time and helped me out with my issue and provided proper details.

Mira was great at helping me resolve an issue...so grateful. Outstanding communication!

Customer service, by someone who is prompt and knowledgeable, will keep companies afloat. Mira was both prompt and knowledgeable. I sincerely appreciate her communication and help!

Mira was great! She replied to my request in a timely and informative manner! It's not often you receive this level of Customer Service these days, so I was pleasantly surprised, and appreciative!

Sean was awesome and I don’t believe my issue would of been resolved without his help. It took the team two days to respond which is something they could work on but not a huge deal. Once Sean responded he had my issue fixed same day. I appreciate the team I was gonna switch payment providers after this issue was resolved but Sean won my business back with his excellent customer service skills. Thanks sean