WePayReviews of wepay.com

WePay has no customer support line and they cannot fight a chargeback. In some cases, the customer who placed a chargeback agreed to take back the chargeback and spoke with their banks to release the funds, but WePay still could not get the money.

WePay has been giving us the runaround for over two weeks, refusing to release a payment we received for over $24K. They are concocting false reasons for this and now are saying it's going to be another 7 days before we can have our money.

They constantly hold my money for extended periods and are entirely unapologetic about it. They want us to verify our bank account repeatedly (that’s their excuse for hold my money.) The only reason I use them is because of an integration with my crm. But that slight convenience is now being outweighed by their complete disregard for my business cash flow.

I’ve been using WePay for 2 years now. I’m writing this review solely on my experience. Holy Mother of God!! If you have any issues with WHATEVER. Forget resolving them, and if you do get anything resolved. Consider yourself lucky. I’ve been a business owner for 25 years. I’ve dealt with many business throughout the years and when there’s an issue. You call them and a resolution soon follows. Not with this so called company. I’ve never experienced such a thing. It seems like it’s a teenager in a garage working, with no phones might I add, resolving what ever he feels like.. Tremendously BAD!!

If I could give them negative stars I would. A total nightmare to deal with and handle. They ask questions that are not even pertinent to them and constantly delay giving out payments. They have no way to actually talk to a person on the phone.

Lost $8000. They don't care if a valid customer with valid credit card claims their card was charged without authorization. We shipped item to the billing address, it was signed for. Wepay does not care.

Wepay, definitely doesn't pay. I created this account to give my clients and easier way to pay for their services. After the first payment, they asked me to verify my business. Seriously, all this information was provided to open the account. Wepay, pays themselves and hassles you. Don't use them it's a headache.

WePay is a company that does not appear to keep their account profiles up to date. Each time I submit a credit card charge, they manage to get the money and then state that they have no clue who I am. I have been doing business with them for years. My account information, bank routing and account numbers have not changed. Large amounts & small amounts do not get paid until I reestablish my company credentials. I'm done with them I warn anybody to stay far away.