WePayReviews of wepay.com

I needed to do a refund of a payment made several months ago. Sean was right on it and issued teh refund right away. No fuss no muss. Thank you Dan

The customer service rep got back to me immediately with exactly the info I needed.

Associate was timely and thorough in providing needed information regarding my help-ticket.

I needed to issue a refund to one of my clients and Sean helped my through the process. Sean was instrumental in completing this process -

It took awhile but Sean helped clarify a charge I did not recognize. Thanks!

If I could give negative stars I would. DO NOT USE THEM - GO WITH any number of their more streamlined, transparent competitors like Stripe. Wepay/Chase has a system that is intended to and does delay payment of funds ("settlement") as long as possible. They fail to disclose this before they sign you up for their service and then - after the fact - tell you that they now have to "verify" your business to make sure it is real. I have had my business for more than a decade - a LAW FIRM that is all over the news, the web, and easily verifiable (in addition to having provided wepay with ample verification by way of documents they could easily "verify" that we are a legitimate business if that was really a concern.

I had a hard time getting the confirmation on the deposit amount on the verifying process to be confirmed. I was very concerned as I donated a large amount for my friends young daughter for her medical bills. Chad was very responsive in a timely manner, very friendly, helpful and polite. I also work with the public on a daily basis and truly appreciated not only his help but just an actual polite nice human being which are apparently hard to come by anymore. Chad I truly appreciated your help THANK YOU for being you & keep rock'n it out. To whom it concerns he completely deserves a raise!! Sincerely, Heather

I'm a small buisness and they now holding almost 17000 dollars of mine and holding it for ransom of my banking info which has all my customers direct deposit info which I can't be giving out. My limit being 10k a month and this month only gave me 3k and holding all of my customers deposits etc not allowing me more than 3k in a month as a small business. Im horrified of telling my customers a 3rd party stole there money. Extortion is against the law and yet that is exactly what you are doing to me. My kids will not eat next week because you think a 3500 deposit is enough for all of July and your keeping all other payments to give to me at a later date. So wrong.