WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Frank
I placed a donation through Wepay on 2/1/2021. I noticed on my visa the donation was charged to my credit card twice. The donation included the service charges so WePay doubled their income. Visa said I should call Wepay, Wepay said I had to go to the charity for them to reverse it. It was WePay's error and they should have been able to resolve it. I now intend to go direct to the charity and not go through Wepay and deny the charges through VIsa.
Scott R.
We have used WePay through Builder Trend. When it works it is great. However, if you have an issue GOOD LUCK! They have no way to call them. You request help through there only way to get help and they do not respond. When you rely on customers payments to run your business (and who doesn't) you do not want to rely on a company who can't respond and help. STAY AWAY!
New U.
Wepay take payments then dont payout to you. Refund your customers for no reason, ignore emails despite the seriousness of the issues and couldnt care less about the risk they put each company at. Do not use this platform it could end up closing your company.
David E.
WePay handles the funds for MealTrain accounts. Of course, when I say "handle", I mean steal - at least in my experience. I have spent HOURS trying to track down $27 that was donated to my wife and me when we had our child almost 5 years ago. WePay has only made this process more difficult and we have yet to receive the money. TERRIBLE service. Just terrible. Avoid this company like the plague. You have my sympathy if you have no other choice - as was the case with us.
Jeffery B.
I can't believe this is a company when It takes 3 months to get your money. I have been waiting between the Joist app and wepay for 3 months to clear my money into my account
Kevin B.
Garbage aweful service that has no clue what they are doing.
Treasurer B.
Sean was very helpful getting the information I needed. I do wish the reporting function directly from WePay was more robust.
Andrea A.
Sean, my Customer Delight Agent, resolved my problem quickly, courteously, and effectively. Great job, Sean!