WasserstromReviews of wasserstrom.com

I ordered a Thermometer probe on July 15, 2017 and on July 28, 2014 I have yet to receive the item. I called the company and they sent out one the very next day and I received it the very next day as promised. But was out for two weeks which is terrible for a restaurant. Was satisfied once they corrected the error and that I received the probe.

I have come to depend on Wasserstrom for all my professional quality chef tools and cookware.

I was happy to find the timers I was looking for, they're very effective I couldn't find them any where else!

Top notch products, wide selection readily available, good shipping times at reasonable rates. I've used Wasserstrom for years because they're the biggest and the best.

Ordered 2 items, dozen sqeeze bottles and grill screen holder. Got the bottles but not the holder. I called twice, both times told I would get a call back to see what happened. Never got a call back. I've written this off, not sure if I'd order again.

Wasserstrom has a great inventory, however they make you pay dearly for it. Some things are competitive, but most are not. Even with the free freight over $500, you can still get better deals on other websites. Their customer service and in-stock merchandise is good.

Would shop here again with no reservations!

I needed a small part, and on first search, Wasserstrom was the only place I could find it. It was backordered, and weeks later still hadn't shipped. Wasserstrom customer service found it was in stock by then, apologized and shipped it for free. I later found the same part elsewhere for half the price, but by then I had what I needed so let it go.