Cameron R.
Stress Free Customer Service
This has been my go to bag since I got it. Then the Velcro started coming off and making a mess of the opening. Customer service was quick to tell me that this wasn't covered in the lifetime warranty. But JUST now, when the zipper broke, they were even FASTER to approve the replacement bag and with HASSLE or stress whatsoever. They made a complicated process painless, and I CAN'T WAIT FOR MY NEW BAG!
Response from WANDRDJun 17, 2024
Glad to hear we could help you out Cameron! The warranty covers anything that deems the bag completely unusable. Thanks for being part of the WANDRD family!



