WalkinpetsReviews of walkinpets.com

The process of ordering the wheelchair for our pet was easy. However, my dissatisfaction is with the company not being willing to work with our family in obtaining a refund (full or partial) when our pet passed away the day after the wheelchair arrived. The box was never been opened!! Very discouraged.

Walkin' Pets donated us a wheelchair for a paralyzed dog here at our rescue. We are so grateful that they were able to get our sweet Bella up and moving again. It was a quick and simple process and the online how to videos helped me to put it together in a snap! Thanks so much, you guys are amazing!

All I had to do was ask. Winter was able to guide me through what I needed to make adjustments to or cart for my corgi. Ordering was quick and easy.

The worst excuse for product and customer service

Fast delivery. Emailed me right back even though I had already ordered.

The wheelchair are not able to help big dogs(presa canario masff muscular heavy weight 150 plus pounds these dogs can weight up to 200 pounds) the wheels are too far out, harness pops off very quickly and easily on the sides, and it's very dangerous, it's false hope and fake advertising, it's not for the animal to be able to go outside and do it's business(poop, peepee). The underbelly harness digs into the dogs private parts, Not useful to person without help to put the animal into or out of the wheelchair, you need two people, the harness is not wide enough to make any difference in a big dogs built (maybe looking into other styles of underbelly harness would help) In my account the advertising of the company for all dogs are misleading, and not true. Giving families false hope and expectations, that are not delivered, for their pets. maybe if the front harness would be heavy duty, so if scraps by the side walls it would not unhing, hinges that have to manually be unhinged,would best work. If the underbelly harnesses would be wider so it doesn't cut into the animal's private parts, maybe it would help them do business (poop, and peepee) outside like they did before they became disabled, it would be awesome. if you could harness the heavy dogs onto the sides of the wheelchair while they are laying down, and then get the wheelchair into walking mode, with the pets already in place would be double awesome, eliminates the need for two people. Not much pressure on the private parts help them do business,(poop and peepee) there's got to be a way to harness them to the chair and then position them to be able to walk or rest with the wheelchair. One other way would be if by using the wheelchair as a roller where the animal could rest and lay down in the wheelchair without needing two people to put the pets in and out of the wheelchair. Being a single pet parent this wheelchair is no use, two persons are needed to put a heavy pet into the wheelchair, (not everyone is blessed to have an able body to help) am trying to figure out a way for me to use the wheelchair with my big pet wish the wheelchair could be useful throughout the whole daytime the pet could use it while walking around playing around, sit in with out having to get him out of wheelchair, rest and lay while still in the wheelchair, and get him in and out while laying down,

Well my dog is disabled on the back side from and FCE since March. I find it odd that you don’t include the belly strap with the wheel chair, a needed piece. I sow, so this isn’t an issue for me. In addition we have now spent thousands of dollars on rehabbing her to get her up and walking and if it is a wrong fit for her, with her condition measuring is tough, you would hold back a restocking fee of $40 from our refund. The product I feel is not worth over $400 that I paid. People such as myself are coming to you for a product to help their animal not become more in debt.

Customer service was awesome! They help with the whole process!!! Shipping was fast!!