WalkinpetsReviews of walkinpets.com

Delivery was extremely fast.Got my wheelchair sooner than expected.The staff was very helpful as well by helping me order what I needed.

Fast delivery. Item as described.

Unfortunately, our Gucci passed a few days after receiving his wheelchair

I'm a walking wheels fan, I'm on my second chair with a second dog. It's definitely helped maintain mobility. However the front buckle of the Buddy Up Quad Compatibility panel broke on the first use and there's no way to fix or replace it without purchasing a new one since it's sewn into the webbing. I bought the front wheel attachment for our chair which shipped out quickly. When it arrived I discovered I also needed Buddy Up Quad panel to go with the front wheels, which is a separate purchase. I wrongly assumed all of the parts required would be included with the front wheel attachment. The website didn't make this explicitly clear, or I would have ordered it at the same time. It took an additional 10 days to get the Quad panel, more than double the estimated shipping time when I purchased it. So when it broke you can imagine how disheartening that would be after such a long wait and extra money spent.

Helped me feel comfortable that I was using the harness the right way. I sent a photo and you checked and called me back. Thank you on my and furry friends behalf. Harry & Cyrus

I purchased a wheelchair and the small Walkin’ Up-n-Go Leash for my dachshund. I got the leash because I have back problems so bending over to assist my dog while he goes to the bathroom is difficult. The leash is very short, so in my opinion it is pointless as I have to bend over still to use it. Also, the leg loops are way too large for my dog. As for the wheelchair, I put my dogs measurements in and bought the size that was recommended. I believe I could have gotten the next size down for the chair and it would work much better for him. The chair itself is a lot for such a small dog. The harness and loops for back leg support that came with the chair also do not fit my dog properly.

From start to "finish", everything has been wonderful! The assistance provided by the rep was fabulous. Not only did she step me through the process and efficiently gathered all the measurements to ensure a great wheelchair fit, she asked about our dog and how his limitations occurred. I got the feeling that her questions and concerns expressed were sincere. She also assured me that Walkinpets is there to help ensure that our pup gets the best possible experience with his new wheels.

When our irrepressible little disabled dog, Willie Gromit, broke his wheelchair harness, the WalkinPets people we talked to one phone were terrifically helpful in assisting us with identifying the proper replacement. They shipped it right out, and it's been wonderful now that we've fitted Willie G into it. Thank you, WalkinPets!