Billy B.
Ok being honest is what you asked for!
Ok being honest is what you asked for. You should have done your research of my account before you asked me how me and my pet are doing!!! I never got to use your products for my Red Chow Teddy because he got so bad quickly I had to euthanize him!!! I am so depressed!!! This email wanting to know how my pet and I are enjoying your product has brought back alot of anguish!!! And When I returned your product you sent pics of scratches from assembly and fur which the scratches could have happened in shipment and the fur was not my dogs since he didn't even get to try it out!! Then told me I couldn't get a refund. Upon threatening to report you to the Better Business Bureau you decided to refund my $ all but over $100 for a restocking fee! I am heartbroken without my Teddy!
Response from WalkinpetsMay 2, 2024
We are deeply sorry for your loss and the distress our message caused. Your feedback matters to us, and we hope you find some solace during this challenging time.

