Brew's M.
I researched before I purchased and…
I researched before I purchased and Walkinpets received very good ratings. I had a little trouble navigating the website but was able to make the purchase (with the exception of booties that my dog really needed). Although my Puggle met the criteria for a medium-size dog, we had to make a lot of adjustments. The "wheelchair" itself was very easy to put together and adjust to fit, but the harness and seat straps were too big and we had to do some cutting of the neoprene to make it fit. It was a lot of trial and error, but my pup is now happy and free to follow his nose and explore the world.
Response from WalkinpetsJul 2, 2024
Thank you for sharing your experience! We're thrilled your Puggle is now happily exploring the world. We appreciate your perseverance in making the necessary adjustments and apologize for any difficulties with the harness, seat straps, and website navigation. Your feedback is invaluable to us. Please remember, we're always here to help. If you need any further fitting assistance, don't hesitate to reach out. Thank you for choosing Walkin Pets.