WalkinpetsReviews of walkinpets.com

They were very pleasant and prompt when I spoke to them on the phone. and empathetic when I called them and told them the wheelchair came the same day my pet passed away. I had no problems with the returned unopened Package. I would definitely recommend them and use them again if my second dog has a problem

This has been a game changer for my almost 15 year Pekingese. He can walk a mile with his chair. He would not be able to do so without it.

The wheelchair that we purchased from Walkin Pets has been an absolute treasure for our pup with DM. We have been able to have an extra 12 months with our baby all thanks to the chair.

Absolutely pleased with my experience. Came into this whole scary story with no idea what my “Mister Peanut” dog needed as far as size, etc…and you guys were so helpful on the phone. I measured him and his wheels were in the mail and received in days! Thank you for all your help and for creating a well made product for our fur babies.❤️ I will highly recommend your brand. 😊

Was contacted by you because the quality of the cart harness was questioned. This is the 3rd harness in less than 3 years. They literally fall apart; the stitching lets go, the plastic buckles break, the straps break. You requested pictures and they were sent some time ago but never got a response from you.

The use of FLAT TOPPED push-pins (for adjustments) is IGNORANT. Following YOUR instructions, it's possible to get them pushed OUT of the holes, so that it's nearly impossible to get the push-pins back INTO the holes... Use ROUND TOP push-pins, as they're self centering and will ALWAYS go back into the "master" hole. Redesign the belly-support mechanism... it's not BIG enough. My 55 pound boy had to be "tied into" the frame to keep from falling out... and the rear leg restraints are a pretty poor design for dogs that have NO use of their rear legs.

Very well made. Easy to put together with excellent instructions. My Shih Tzu is not afraid of it but we are still getting used to it. I am very pleased with product, accessories and company support. Thank You

Terrible instructions, unclear outcome photos (some have chin strap for mini, some don’t, some have bar between front wheels for mini, some don’t). Can’t find PDF of regular instructions. Seems 2 separate items that don’t match seamlessly. I will have to return this soon if we can’t figure it out. Already spent $380 on these metal bars and plastic wheels. Had to hire a professional assembler, cost $50, tipped him $5 (it still seems wrong), chat, videos, and instruction manual are unbearably frustrating.