Marjorie G.
Fast shipping
Fast shipping
Response from WalkinpetsJul 31, 2024
Hey Marjorie, thanks for your review! -Chelsea
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Marjorie G.
Fast shipping
Response from WalkinpetsJul 31, 2024
Hey Marjorie, thanks for your review! -Chelsea
Debi S.
I had an issue with the wheelchair that I owned for the last 5 years. My disabled dog needs the chair to get around. She has no use of her rear legs at all. When I contacted the company, I was so pleasantly pleased with the company and their understanding of my problem. Autumn immediately researched my problem and came up with a solution right away. My babies me chair is shipped and on the way to us. I can't say enough about the customer service I was given. Thank you so very much Walkin Wheels!!
Response from WalkinpetsJul 30, 2024
Hi Debi, thanks for your review. We're so glad Autumn was able to assist you and create a solution that worked for you - we agree - she's a fantastic part of our team! -Chelsea
Joseph H.
Very difficult to adjust to the dog even though we bought the frame for a corgi. The halter piece being separate from the frame is a poor design. Not worth the money.
Response from WalkinpetsJul 30, 2024
Hi Joseph, thanks for your review and your feedback. Please give us a call at (888) 253-0777 and we'll be happy to assist you in this matter! -Chelsea
Chronowski A.
Needed replacement tires and struts for my dog's wheelchair. Ordering was easy delivery was prompt. DOLLY is happy to be mobile again!!!!
Response from WalkinpetsJul 30, 2024
Hi Ann, thanks for your review. We're delighted to hear that Dolly is loving her new wheels and that the ordering process was simple! -Chelsea
Kevin F.
Danielle was great at understanding what we needed and giving advice of her expertise in knowing Walkinpets products. I sent some photos of our pup in his wheelchair setup and Danielle was able to help is fine tune any needed adjustments. Thank you so much! We are hoping this will truly help give our pup some needed confidence and necessary exercise.
Response from WalkinpetsJul 29, 2024
Hi Kevin, thanks for your review. We agree that Danielle is a great asset to our company and we're thrilled to hear that she was able to assist you fully. -Chelsea
Irene J.
I ordered a belly support for my corgi to go with her rear wheels and cart purchased here as well. The support gadget that came with the rear wheels wasn’t really effective. I called and spoke to a nice person who advised me to get the medium for my 24lb corgi. I put it on somewhat loose so that it provides support from her lower ribs to her lower belly. But i did not put it on so tight that she doesn’t have to use her abs a little. I want her to have some support but still use her ab muscles and keep them in shape. It is a wise investment to purchase this belly support. It has a huge area to Velcro and stay attached. I think she appreciates the extra support to keep the strain off her back as her condition worsens slightly with time. I highly recommend investing in this belly support for your dog. It was packaged well and arrived amazingly fast.
Response from WalkinpetsJul 29, 2024
Hi Irene, thanks for your review. We're so glad to hear that you're loving the belly support for your corgi! -Chelsea
Christina T.
One of the latches was broken when I received my product. Customer service was understanding and I had no problems getting it replaced.
Response from WalkinpetsJul 29, 2024
Hi Christina, thanks for your review. We're glad to hear that our customer service team was able to assist you and help with a replacement to ensure your ultimate satisfaction! -Chelsea
JimWes
Outstanding customer service in assisting the purchase of the small 4 wheel wheelchair for our senior dachshund. This wheelchair is QUALITY and our dog Sammy is enjoying his 15 minute exercise sessions greatly thanks to Walkin pets
Response from WalkinpetsJul 29, 2024
Hi Jim, thanks for your review. We're so glad to hear that Sammy is doing so well with his new wheels! -Chelsea