WalkinpetsReviews of walkinpets.com

Response from WalkinpetsJan 13, 2023

Good Afternoon Megan, Thank you for posting your review, we take customer feedback very seriously! I am sorry to hear that you were not completely satisfied with our products. We aim to provide products that are high quality, thoughtfully designed, and user friendly products that will improve the quality of life for both pet and parent. We apologize that this was not your experience with Walkin’ Pets and we would like to ensure these issues are addressed. Please call us at your earliest convenience at (888) 253-0777 Best, Olivia M.

Response from WalkinpetsJan 13, 2023

Hi June, thank you for taking the time to leave us such a GREAT review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority! We pride ourselves on our exceptional service and award-winning products. Thank you again for your feedback! It was our pleasure to help you find what you needed for your sweet pup!

Response from WalkinpetsJan 17, 2023

Hello Mo! Thank you for leaving this amazing review about Ruby's experience with our wheelchair. We are so happy to know that the wheelchair has given her a new lease on life. We are so glad to have both of you as customers and sincerely appreciate your kind words. I hope you continue to enjoy playing ball and going for runs together. Please let us know if we can be of further assistance!

Response from WalkinpetsJan 17, 2023

Hi Mori, thank you very much for reaching out to let us know about the wonderful experience you had with Walkin Pets. We are so happy to have you and your pet as customers and are always here to help in any way that we can. We can be reached at [email protected] if you ever need further assistance. Kind regards!

Response from WalkinpetsJan 17, 2023

Hello Machelle, Thank you for ordering with Walkin Pets. We are very happy to hear that you had a great experience with our Customer Service Department. We sincerely do our best to provide the best service so we are very glad that you were able to feel how much our team cares about helping every one of our clients. Please let us know if we can be of assistance in the future!

Response from WalkinpetsJan 17, 2023

Hello Jessica! Thank you very much for bringing the issue with our coupon code to our attention. We are happy that we were able to provide you with quick assistance that resolved this problem for you. We are also so glad to hear that you found the information on our website to be very helpful. We do our best to be as thorough and detailed as possible on our website so we appreciate you letting us know you liked our website.