WalkinpetsReviews of walkinpets.com

4.43,139 reviews
Pet Stores

Walkinpets

About Walkinpets

Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.

Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: walkinpets.com
Website: walkinpets.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Walkinpets reviews

3,139 approved reviews, newest moderated first

Lashaun T.
Jan 18, 2023
I need to return it
I need to return it, my dog has injured both hind legs now & will require surgery Please advise me on how to return item
Elizabeth K.
Jan 17, 2023
Awesome Experience
People on the phone were very knowledgeable and helpful. Best of all, my standard poodle, Betty, loves it!
David H.
Jan 17, 2023
As advertised
As advertised, well made, functioned as intended.
Response from WalkinpetsJan 17, 2023
Hello David, thank you very much for your review. We are so glad that you are please with the products you ordered. Please let us know if we can be of further assistance in the future.
Beth V.
Jan 16, 2023
Excellent customer service and great products
I purchased a wheelchair for my cat. The people I talked with were all very helpful. The quality of the product is second to none. After receiving the product and setting it up, it became apparent that my cat would need the front wheel attachment. When I called in to order the attachment, I again received excellent customer service by very helpful and knowledgeable employees. I highly recommend Walkin' Pets.
Response from WalkinpetsJan 17, 2023
Hello Beth, thank you very much for this lovely review. We are so glad that we were able to help you get the right product to help your cat be comfortable and mobile. We sincerely care about providing the best service we can so it is very rewarding to know that you enjoyed your experience with our Customer Service Department.
Kellee L.
Jan 16, 2023
The foot piece that I ordered is TERRIBLE
The foot piece that I ordered is terrible, it doesn't work, it only has one foot and cost a lot of money... Not worth the price
CHARYL W.
Jan 16, 2023
Awesome quality and great service
Quality products and fantastic service. Great follow up to questions.
Response from WalkinpetsJan 17, 2023
Hello Charyl, thank you for ordering with Walkin Pets. We are so pleased to hear that you have had such a good experience with the quality of the products you ordered and with the care you received from our Customer Service Team. We genuinely strive to offer the best products and care so it is wonderful to know that you recognized this. Take care!
susan M.
Jan 15, 2023
Have not received package.
Have not received package.
M J T.
Jan 15, 2023
Quality product
Quality product
Response from WalkinpetsJan 17, 2023
Hello! Thank you very much for leaving this review. We are very happy to know that you are pleased with the quality of the product you ordered. We are always working to make our products as straight forward and helpful as possible. We appreciate your feedback greatly.

WalkinpetsReviews of walkinpets.com

About Walkinpets

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Walkinpets reviews

I need to return it

Awesome Experience

As advertised

Excellent customer service and great products

The foot piece that I ordered is TERRIBLE

Awesome quality and great service

Have not received package.

Quality product

About Walkinpets

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

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Walkinpets reviews

I need to return it

Awesome Experience

As advertised

Excellent customer service and great products

The foot piece that I ordered is TERRIBLE

Awesome quality and great service

Have not received package.

Quality product