Karen H.
Buyer Beware of Returns/ Bad Advice
Ordered the size of rear leg splint and foam sheet as they suggested since our Buffy's leg did not match their sizing chart. Had to purchase a label to return. As soon as we took it out of the box we saw that it was too big. She never even wear it. They only credited us about half even though we returned it along with the foam in the original pkg which was already shop worn when we got it. Ordered the next size down they made us buy the foam again to get free shipping . The splint it was too heavy and slick, our sweet baby couldn't walk in it. She didn't have time to adjust to it before she passed. Rather than getting just half our $ back again we will donate it in her memory.
Response from WalkinpetsMar 16, 2023
Karen, thank you for the honest feedback. This information is being shared with our Product Engineering team so that they can continue to fine tune the sizing chart.

