Theresa
Instructional video was very helpful…
Instructional video was very helpful words can not express what it means for my boy Rhino to be able to go on his walks again!
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Theresa
Instructional video was very helpful words can not express what it means for my boy Rhino to be able to go on his walks again!
Jerald R.
The frame design is excellent. The wheels and chest harness do not match frame quality. Plastic and loose, stitching is poor. The included chest harness has defective stitching on red under strap and connector fell off within a week in the introduction phase. However the additional underbelly support strap allows me to continue using cart. Too bad the method of wrapping string per video to hold unferbelly strap in place is no go. Website sizing charts are confusing even with measurements. Too easy to get wrong sizes. Not exactly sure on return methods for selected items but I have to replace two harnesses. Otherwise I'm glad to have this cart to assist my family member.
Response from WalkinpetsMay 9, 2023
Jerald, thank you for taking the time to share your review, we are giving this information to our product engineering department.
Debra W.
Very quick to get the harnesses to me. Easy directions on the website on how to measure my dog properly.
Response from WalkinpetsMay 9, 2023
Debra, customers like you make our day! The entire team at Walkin’ Pets works very hard to make sure our customers are happy, and their pets remain active and enjoying life. Thank you for the great review.
Stephen K.
Good communication and caring people.
Response from WalkinpetsMay 9, 2023
Stephen, thank you for the 5 star review.
Prospective C.
Shipping was quick. My 60 pd. 14.5 yo setter slipped on hotel floor just before husbands surgery. I had dog who could not walk & husband in ICU. Rear harness I had did not allow urination w/out interference. With this harness I don't have to wash dog daily & he is walking with assistance. Life saving literally - didn't have to put him down while there is still alot of life in him. Dogs mobility is progressing. He has a narrow hip/hind end, so fits thighs but large up around hip/groin. Its hard to get buckles to hold but I finally have them secured. I've been lifting him into auto, walking him and getting him around for over 2 weeks now. We will be able to return home as a family. Luke (dog) recovered from a seizure years ago and massive stroke last Dec. He keeps adjusting and modifying his stance and walk. I'm not sure if he will stand on his own again but just standing with help means so much to keep him clean while eliminating. I also wrapped a velcro "handle" around the 2 lifting straps to help keep them where I can find them. I'll add a photo if possible.
Response from WalkinpetsMay 9, 2023
Hi, Reviews like yours make our day! It’s great to hear that Luke is doing well. We all consider ourselves so fortunate to be a part in some way of a furry-kids return to fun and much-needed activity! We love our customer stories so please stay in touch.
Roxanne H.
The representative was kind, professional, knowledgeable and helpful. She could answer all my questions and I felt I could trust her; she made the whole experience easy.
Response from WalkinpetsMay 9, 2023
Roxanne, customers like you make our day! The entire team at Walkin’ Pets works very hard to make sure our customers are happy, and their pets remain active and enjoying life. Thank you for the great review.
John N.
Not sure what is wrong, but the training did not go well My belief is the wheelchair is to large and i made every adjustment available. Still could not make it work. I need to return the devise so would you let me know how this work,
Response from WalkinpetsMay 9, 2023
John, thanks for reaching out. One of our wheelchair specialists has reached out with some fitting advice via email. If after reviewing you would like to return, please reach out to us at [email protected]
Cindy H.
The product helped my FurBaby to walk again comfortably, The shipping was QUICK
Response from WalkinpetsMay 9, 2023
Hi Cindy, thank you for taking the time to leave us such a GREAT review! We pride ourselves on our exceptional service and award-winning products. Thank you again for your feedback!