Jane H.
Great company!!
Love the customer service! Very friendly and professional. Love the Walkin wheels for my German Shepherd. Would highly recommend this company to anyone!!
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jane H.
Love the customer service! Very friendly and professional. Love the Walkin wheels for my German Shepherd. Would highly recommend this company to anyone!!
Kurt B.
Communication with company, was slow getting delivered, they tracked the shipment and gave me tracking number, very helpful and personable, was impressed with all instructions included with package, very helpful
tiffany J.
fast delivery. great quality. I only wish the leg holders that hold the legs up for running were more sturdy.
Richard L.
I tried to send a brace back you said it was damaged and had poop on it. It was the wrong brace I called and the person told me that is the wrong brace. So I put a brace on the dog it don't fit I send it back so how was going to know if it worked or not? Was I suppose to keep him on the carpet how would you know the brace is working or not???? you return policy needs re-worked you basically took my money and now you have the brace to boot???? send the brace back if your not going to send my money back
Response from WalkinpetsJul 6, 2023
We always aim to deliver a great experience at Walkin’ Pets, and we are devastated when we don’t meet the expectations of our valued customers. Thank you for taking the time to bring this matter to our attention. We will use the feedback to create a better experience for all pet parents that put their faith in our award-winning service and products. We will do better to ensure this doesn’t happen again.
LAUREN E W.
It was easy to figure out what size chair I needed to get. And after it’s arrival, the direction packet made assembly quick and easy.
Susan S.
Easy to work with to exchange after I ordered the wrong size.
christine J A.
It was easy to purchase, but I need help putting it together - my son-in-law will be doing that - meanwhile, Mazie is without -- she is getting stronger every day but needs the help of the wheelchair -- your prices are great for someone like me - I have a limited income the refurbished works for me -- when Mazie is through with it I will donate to the local shelter so that another animal can use it to get around and possibly get adopted
Melissa L.
This device has most certainly helped her in getting around. I don’t worry about her, banging her head into furniture and walls as much. The biggest issue I have had is within one week the stitching on the edges is starting to fray, especially under the chest material. I am constantly having to re-bend the halo because she bends it whenever she goes into the walls. She is a French bulldog so she is strong but at times I feel the device is not strong enough for her.
Response from WalkinpetsJun 29, 2023
Melissa, thank you for taking the time to review the halo. We are so happy that your Bulldog is moving around the house better. As a bunch of pet lovers, nothing makes us happier than to hear of these success stories.