YEUNG Chok C.
My dog is sooo happy he can go about…
My dog is sooo happy he can go about again.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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YEUNG Chok C.
My dog is sooo happy he can go about again.
@dogblogspider
Top quality construction, easy assembly with detailed video instructions and amazing customer support! Foster @penelopescootscoot & our family Thank you Walkin' Pets!!
DALE P.
The ordering process was easy and the return was just as easy so I will do business with again.
LMoe
The website was easy to navigate. There were a variety of items that are hard to find elsewhere. The process of ordering was also easy. Our order arrived on time and in good condition. The drag bag was a life changer. And although we did not order the wheelchair directly from Walkinpets, we also have a wheelchair from you as well. The chair is well constructed and easy to get our dog into it. He absolutely loves it. It has given his spirit back. Thank you for helping not only our dog but all the dogs you have helped and will help in the future. Plus, you helped us so much as well.
Nancy N.
I am disappointed with my walk-in pets wheelchair. The tires do not work on my grass so my dog’s physical therapist who recommended you originally tried to order new wheels which we thought would work on grass/all terrains. We ordered wrong size which I called about returning/getting right size only to learn they’re the exact same ones.
Response from WalkinpetsJan 6, 2025
Hello Nancy, Thank you for sharing your feedback. We're truly sorry to hear that the wheelchair hasn't worked as expected for your dog. We appreciate that you reached out and are glad we could assist you with facilitating the return process. We understand the frustration, especially after working with your dog’s physical therapist to find the right wheels. While our team assisted you with your return, we discovered that your dog's physical therapist had recommended smaller wheels (4"), which differed from the original wheels on the wheelchair (8"). We facilitated the return process and clarified that we only offer one style of all-terrain wheels, regardless of the size. Additionally, while the 4" and 8" wheels we offer are designed to work well on grass and all other terrains, it's important to keep in mind that the effectiveness of a wheelchair also depends on your pet’s strength and ability to propel the chair. If your dog doesn't have the strength to pull their hindquarters while they are in the wheelchair, even with all-terrain wheels, it may still have difficulty moving smoothly, regardless of the surface. If you find that the wheelchair isn't a suitable option for your pet, we’d be more than happy to help you explore alternative solutions. Your pet’s comfort and mobility are our top priorities, and we’re here to help you find the right fit. Please don’t hesitate to reach out with any further questions or concerns—we’re always available to assist! Best, The Walkin' Pets Team
Maree
I still haven't received my product. Not your fault, its at FedEx Bangkok and I can't seem to get it out.
Response from WalkinpetsDec 23, 2024
Hello Maree, We're so sorry to hear that your order is held up in Bangkok due to the delayed customs processing—that must be really frustrating. We're already reaching out to our FedEx representative to see how we can help speed things along. We'll also make sure you get an update within 24 hours. Don't hesitate to reach out to us at [email protected] with any questions! - Walkin' Pets Team
Kasey J.
Our little girl is enjoying it. The adjustable heights and width have made it really easy to fit it on her. She’s going so fast i have to hold her back. Thank you!
Suzanne S.
Walkinpets is amazing! I received a quad cart for my puppy that has a malformed front leg. The cart is well made and sturdy. It comes with adjustable pieces to tailor to your dogs height and width. It had a front harness and a belly sling. It took a while to put together but the instructions and the You Tube video were excellent. I had to call customer service and he called me back right away and then emailed me with the resources I had inquired about. I highly recommend this company!