WalgreensReviews of walgreens.com

I went into Walgreens to buy some vitamins for my wife. I was walking towards the front register when I saw a man who was dressed like a woman standing very closely behind a young woman who looked maybe 19 years old. And when a 21 year old looking blonde man walked up to provide a helping hand, I saw the man dressed like a woman back away immediately after the blonde man got there. I was not happy to see this. I can only imagine how uncomfortable and invaded the young woman felt. So I will be telling my family and friends to send their prescription and other services towards CVS or Walmart. And would encourage others today do the same. This isn't the only time I've heard about this at Walgreens. So I will no longer be supporting a company who does not look out for their employees. This is the corporate greed we need to look out for and stop, it has become evident that Walgreens cares about money and sales more than the safety of their employees.

My experience with the Walgreens pharmacy at 1815 Rochester Rd. in Royal Oak, MI has been consistently frustrating. The pharmacy has been unprofessional, rude, inefficient, and extremely difficult to deal with. One of the worst experiences occurred when I was extremely ill with mono after an ER visit and was trying to obtain a prescribed medication. I was already very sick, shaking, sweating, and in pain, yet trying to get help resolving the prescription issue became an exhausting ordeal rather than receiving meaningful assistance. More recently, pharmacy staff actually laughed while I was visibly upset and trying to resolve another issue. Regardless of the circumstances, I find that completely inappropriate behavior from pharmacy staff dealing with someone who is clearly distressed. I have also spoken with store management about my concerns and gotten nowhere. These are not complaints based on one bad interaction. It has been a repeated pattern of poor service and unprofessional interactions, and I am finally done dealing with it.

The girl working the cash register at 10:20 pm on 9/30/26 at address 5345 N Interstate Hwy 35, Austin, TX 78723 was extremely rude to me. As a paying customer, I entered the register area and rang the bell for help because they put locks on their bathrooms. I waited back there for 10 minutes while the associate ignored me. I finally came out and up to the front desk, and she raised her voice to yell to me that the restrooms were "closed" because I guess she didn't want to have to run back there to do her job. I told her I didn't know because there was no sign and she told me that the umbrella rack she rolled in front of the bathroom area should have been enough to tell me they were closed, implying I'm dumb in front of other customers and said I should have figured it out. It's currently night time, so I thought maybe shelves were being stocked and things were moved around. She was already clearly irritated with me when I walked up and was horribly unprofessional. I would have been completely fine using the restroom somewhere else, but her attitude was embarrassing and confrontational. I will never ever come back. and will make sure that nobody I know does either.

The WORST pharmacy known to man! My poor dog needed a prescription immediately for collapsed trachea. My poor baby is suffering and it's been turned in 3 days ago! Hate this ass pharmacy! I'd never use it for anyone definitely not my dog

I would give zero Stars if I could they staff is very unhelpful in the pharmacy at the Freeway Drive Vance Street location in Reidsville North Carolina, 27320. The pharmacy seldom has medication in stock that people need and when you drive 20 minutes each way to the pharmacy you don't want to go multiple times to pick medicine up when you call days in advance to make sure they have it in stock you get there and they tell you it'll be another day before you can pick it up because they don't have it

One person working Pharmacy line with 15 people stacked up. This at Walgreens on Randolph in St. Paul, but same (even worse) at Grand Ave store. So Sad to see customer service deteriorate so badly at this once decent chain. Avoid Walgreen’s at all cost.

They are always good with prescription

HORRIBLE!!! EVERY TIME I go pick up my prescriptions in the drive thru, it takes FOREVER-no exaggeration. Today I got behind 2 cars and waited FORTY MINUTES before I even got to the window. It got to the point that a bunch of us drivers in line were hanging out our windows and raging at each other about how ridiculous that place is. And it's not just the one I was at on Albermarle Road in Charlotte. It's ALL of them. They have ONE PERSON at the inside window AND the drive thru who also answers the phone if they feel like it. And those employees do NOT rush. Why should they at what they get paid? Yesterday, I called to ask why my script was delayed. After being on hold for 18 minutes, I submitted a feedback form telling them how horrible they are. Within the hour, I got a text saying it was ready to pick up. No call, email or text with an apology. I understand that good Customer Service is a thing of the past and I hate it. But those people just DON'T CARE!!! They've lost my business, and I'm sure they don't care about that either. If they can't hire enough staff, they should close down.