WalgreensReviews of walgreens.com

Walgreens It is unfortunate that the service at Walgreens at 2201 N. Heritage St, Kinston, NC is not improving despite nine months of constantly sending out wrong phone messages to customers and showing a lack of courtesy to customers at the drive through. On February 11, 2016, I called to see if my prescription was filled that the doctor had faxed over and I was informed that it was ready. I picked up my high blood pressure medication only to learn it was the wrong medication IRBESARTAN/ 150-12.5MG) and the store had now closed. I had two more pills remaining, so I called the next day and I returned on February 13, 2016 to pick up my medication. I was given a generic brand (Valsartan/HCTZ 80MG/12.6MG) that I do not take and I informed the pharmacy assistant that it was not the correct medication and I had to return an hour later to get the correct high blood pressure medication (Diovan HCT 80MG/12.5MG). My prescription had to be renewed after my fourth-month checkup and the problem started again, with Walgreens pharmacy trying to give me the generic brand. Then I started getting calls that I had prescriptions waiting and when I followed up on the call, it was for another person. Twice, I was unable to get my prescription filled because the pharmacist assistant stated the drug store did not have the pills in stock. I was on automatic refills and was taken off in June for some reason. I was informed in September 2016 that my prescription was not filled because they thought it was a mistake because it cost $64.00. On November 21, 2016, I received a robo-call from Walgreens informing me that my prescription was ready to be picked up. Today, November 22, 2016, I went through the drive through at approximate 8:20 pm to pick up my prescription and the pharmacy assistant asked for my name and date of birth and then informed me that no prescription was ready for me. She stated there was nothing for me, come back in 30-45 minutes and she rudely turned around and walked away. My husband blew the horn and no one would come to the window. After sitting at the window for about 5 minutes the pharmacy assistant went over to the pharmacist and they started laughing. When the assistant left, the pharmacist got on the phone and asked if she could help us that we come inside. My husband asked the pharmacist to give me one pill for tonight and we will come back tomorrow. The pharmacist then called someone and a manager came out some minutes later and she said it was not the Walgreens policy to have other customers behind us waiting. We had actually waited 15 minutes to get to the window because of a customer ahead of us. I asked my husband to please drive around. I have had enough of the mistakes, rudeness, and refusal to correct and update information in the Walgreens system regarding receiving other people phone calls. I trust that this will be followed up by Walgreens Headquarters because giving wrong medication is a serious matter, not having medication on hand, and the rudeness is totally unwelcomed.

Rainbow City, AL Pharmacy Manager, Courtney Russell, is the rudest person I have ever encountered in business and I am 75 years old. This is just part of the rudeness - I called to inquire if my husband's prescriptions were ready. Her answer was, "What do you think we are doing down here making hamburgers? If you don't like our schedule I suggest you get another pharmacy." Huh? When I arrived to pick up the meds, the rant started again. I told her I did not want to talk to her, just get my meds. She then pointed out - on the meds envelope that the meds were due to be filled at 4:16 and she had made that shedule. I can understand being busy, but not extreme rudeness. And incidentally, they were NOT busy. No one was in line either in front or behind me. They she called me a liar when I said I had already swiped my credit card. NO. YOU. DID. NOT! Twice. Then I notice the machine had a chip reader. So I said, oh, here's the problem - our machine has a chip reader. She screams, " Do you think I am a mind reader? How am I supposed to know your card has a chip?" She inquired if I were a pharmacy. No, my daughter is though. She - "Then maybe you need to talk to her about how she does business. Have you ever worked in healthcare? Yes, I have, I said. She replied, So you THINK you have worked in healthcare... (I am a retired HR Manager from two hospitals.) "You need to find another pharmacy," she said - quite loudly. And I did. I filled out a complaint form while in the store and was promised a follow-up call. This happened on September 3, 2016. Still waiting. Talked to a friend who said she made her mother cry, another who said she berated her father for not being able to pronounce the name of his med. Testimonies are availab le. This is the same pharmacist who, on July 14, 2016 dispensed Ultram to my husband without any mention that it must not be taken before, during or after alcohol use. When, in fact, dangerous side effects or death can occur when alcohol is combined with Ultram. No warning on the label, no mention by the pharmacist. Label just says, "May cause drowsiness, alcohol may intensify the effect."

I am transferring all of my prescriptions away from this heartless, unsmiling, unhappy, overworked place. I've had my scrips filled for 10 years at Walgreens. No more will I put up with their sullen treatment. Today was the last straw.

There are a number of products that i cant get at our local walgreens in DC that are commonly available at CVS (wich is further from me ) .Staff are great but selection of products for sale could be better.

So, I'm allergic to lots of product ingredients, but weird ones, so I'll end up with like one brand of deodorant and one brand of sunscreen I can use. I order in bulk usually, but sometimes you run out or are traveling. Walgreen's is the only place I've ever been able to always run in and find it!

I purchased several "Sale" items at a Walgreens in Marietta, GA. Normally, I am very happy with the customer service, prices and sales. On this particular date, there were huge banners showing sales prices and savings. But, when I went to check-out, several items were no longer on sale and the cashier had no interest in making sure I got the items for the sales price. I ended up returning over 3/4 of the items I purchased, due to the lack of organization, knowledge and customer service. It goes to show you that customer service can go a long way.

With my hubby in the Army we don't always have a walgreens by us. i wish they would have more online products for people like me :) I have grown up with walgreens and I trust them and their brands !!!