WalgreensReviews of walgreens.com

You pay Walgreen's $49 to meet with a nurse practitioner for a RX for GLP-1's. The fine print is very specific. You will pay that $49 every time you need a refill. They are also very specific about pricing. This is SELF-PAY only and the pricing is set by Lilly direct. Which at this time of review is 2.5mg for $299, 5mg for $399, and 7.5 and up for $449. It says all over the website INSURNACE NOT ACCEPTED. I had my visit with the nurse got my script and it was filled by Walgreen's and was the $299. Easy peasy and I was pleased. When it came time to move up in doseage I paid the $49 again, got a RX for 5mg and it was sent to Walgreen's. Except this time they tried to run insurance they had on file for me. This of course was denied since my insurance doesn't cover the medication so the price was now $600. The "chat" help in the weight management section of the website is a joke, the people there don't know anything or care. They just kept sending a link to the website that states they don't set the pricing. I called the pharmacy direct and explained to the pharmacist what had happened it was supposed to be self pay. He could have cared less and told me there was nothing he can do. I spent 2 hours on some crazy phone call tree getting sent all over to all these different departments just to get the med at the SELF-PAY price. Eventually even talking to the store manager. All useless. I took the RX number I received for paying the $49 and had it filled at Amazon. It was the SELF-PAY price and all was well. Walgreen's is inept. They offer these services but don't know how to follow through. There is no system in place. There are hundreds if not thousands of online "pharmacies" that offer this service. I used Walgreen's because I trusted the brand and I get to use my local pharmacy. Too bad they can't handle something so simple. Save your $49 and go with anyone else.

No pharmacy sign indicating lunch hour. Email stating I should pick up my RX. When I get there, they are at lunch. This is NOT posted under hours. Get your act together and become professional. No one shhould waste time and gas because there is not a pharmacist at all, which happened before, or because hours are not posted properly. This is the pharmacy in Collinsville, VA.

Tried to use Walgreens Telehealth to get a same day Rx for a UTI. I put in notes that I had had a UTI years ago, same symptoms. A “practitioner” replied that she could not prescribe me any meds and that I should see a PCP. Funny enough within minutes I had my Rx from another online provider after answering the same exact questions Walgreens asked. Walgreens still took my $39 and refused any refund. Total scam!

Poorest virtual healthcare and communication over ONE prescription. In the future I will pay ten times more to NOT have to go through this stupidest model of tele health I have ever seen. Paid $79 for one RX and spent the rest of the day trying to get the RX. No fewer than FIVE different providers answered the very delayed chat response system to answer questions and get the meds. Absolutely ridiculous. All the providers I might add, are from outside my state with prescribing rights for my state. Want to get ripped off by out of state nurse practitioners? Then use them. They suck.

Absolutely RIDICULOUS. The Walgreens on James Island is nearly impossible to get on the phone. I waited 20 MINUTES just to be hung up on! 🤬 I take a controlled medication that they are constantly out of stock on, so I call TWO DAYS before my refill date to make sure they have it. Yet somehow, when my refill date actually comes, they’re out of stock about 50% of the time. So what was the point of calling ahead?! Now I’m TWO DAYS without a medication I need every single day because they can’t seem to keep it in stock or even provide decent customer service. This is beyond frustrating and completely unacceptable. DO BETTER. 🤬

I used to be understanding. I used to be patient. I would wait on the phone forever. I would go into the store to just check on things, like if my rx was on time etc. I just waited greater than 20min on the phone. It had not even been answered when I was informed they were going on their 30 break but I was welcome to "hang on" until they came back from break. I called the store and got hung up on twice before I could say anything. Finally got a nice person and they told me the pharmacy was having "computer issues." I guess that precludes a human being picking up the phone and just letting me know that. I would go away. I would switch pharmacies ...there is no reason not to at this point. After reading some of the remarks from employees on Reddit I can see they really don't care and have plenty to say about their customers. Just remember, no customers, less hours and jobs for the smart alecks.

0 . This store on Westheimer and wilcrest is very unprofessional. I was treated with racism and disrespect. The CSA last name Moreno and on duty shift lead for the morning shift on 9/13 around 12 noon . I was asking fir service at the front counter for me and another customer behind me . She instantly yelled out rudely that she was busy . I then replied with how she didnt have to be rude and she became very combative and mouthy . Even when i said she was being unprofessional in a professional setting she said that she didnt care . In front of other customers at that . I then called my wife to try to get answers about the situation and thats when things escalated towards racism . The SFL instantly decided to not consider the issues of the customer due to the passion and tone of our complaint . After already been disrespected by the CSA so why would i be polite explaining my issue once ive been disrespected. I will be filing complaints on all platforms. Hr portals and even above that if i have to in order to get to this issue rectified.

Everytime I called for pharmacy they placed me on hold for 30 plus minutes Equivalent to 2 hours all for a prescription transfer.