WalgreensReviews of walgreens.com

Since they have closed so many stores in SF? The services had gotten worst than ever. Pharmacy wait/line is horrible , staff abrupt and see no more customer service, sad ! Once a sought out pharmacy, now a post office wait mentality!

I drove up to the drive thru window where there was a sign letting me know the drive thru was closed, but the pharmacy in the store was open. I parked my car can came inside. I looked around for about 30 seconds, picked up an item to buy and went to the pharmacy counter. The employee was talking to another customer (I didn't listen to the conversation, they seemed to be chatting, which has happened before when I go inside and when I'm at the drive thru) and there were 3 people sitting in the chairs. Once the customer at the counter left, I walked up, and said I had 3 to pick up and gave them my last name. The associate at the counter pointed to a screen behind the counter that I could not see. He said nothing. I said I don't know what that means. He said it says we have a problem; I can't do anything (I'm paraphrasing, I don't remember exactly what he said). I said it would be helpful if they said that on the notice at the drive thru instead of saying the pharmacy was open inside. He said nothing. Apparently, I was supposed to know the power just went out, and the people waiting in the chairs were waiting for the system that just went out to come back and pick up their prescriptions. I thought they were waiting for their prescriptions to be filled. I found out the power just went out when one of the three customers sitting in the chairs chastised me for mentioning the sign on the drive thru should say they are having system issues. I'm mad at myself because I should have stopped using Walgreens because the service is rotten. This store must want less customers and is trying to lose them by making them leave.

I have never been able to get this app to perform as advertised, you can't shop online and it never works in-store to provide the discount, you speak with a store manager and they say, yep it never works... then act inconvenienced to assist you with getting the advertised discount 😠 😡 👿

There is a pharmacists in your store on 52 and Majestic that is so wonderful to work with that my husband and I will not go any where else for our meds.His name is Carlo .I just wanted to let you know how lucky you are to have him. Thank you. Kathy Bevins.

Waited over 30 minutes, twice, finally got it on the third try. Horrible staff.

I booked an appointment online at store 0359 for flu and covid vaccinations and filled out the questionnaire online. When I got to the store, there was a line, and a sign with a QR code that instructed you to scan the code to check in for vaccinations. I did that, and got a message "You're checked in!". After half an hour I went up to the window and asked what was going on, and was told "Oh, you need to check in here as well." WHAT??? I asked why have the QR check in sign then, and they had no answer. My guess is that they are alerted by the system that an appointment is attended, but failed to act on it, and then lied to cover it up. How absolutely ridiculous.

The most unprofessional company,total losers I'm going to sue them

I would give it a no stars but it is not an option. I have been sick and going to several places to help me with my issue. Got an email yesterday from Walgreens at McKennans Church Road Wilmington, DE. Over 24 hours after the email notice, I went to pick up my prescriptions and was told that the prescriptions were not ready. This is not the first time this has occurred. Poor service and long wait times seam to be a daily occurrence. After speaking to another Walgreens, I was told that McKennans location has been trained several times about their poor attitude, long wait times in line as well as notifying people that their prescription is not ready. and where other merchandise is located in their store. Obviously, training their staff people at other stores as well as in store does not seam to produce any improvement. That is my last time I will be going there. The employees and the company does not care as long as the money continues to flow in.