If I could give a below 1 star, I would. My doctor sent in a prescription at least an hour before I got there and it wasn’t ready. OK, I can wait a little while, we’ll after waiting at least 30 min-to one hour they told me they didn’t have any. Wouldn’t transfer it to another Walgreens and they were all closing soon. Horrible service!
OS
Olivia S.
They removed bad review - worst experience
They removed bad review.
Here is my original post: “
Worst experience
Your business is a JOKE, absolutely a JOKE. I ordered Burberry parfum online, went to the location to pick up a bit early. I asked staffs over there to help me, all i got is “we dont see your order” even though I gave them the confirmation email. Also, the staff lady told me they dont have the kind I ordered here. So that means, Walgreen website is NOT updated. Fine, i bought another one because i need it for the birthday party. Came home, got another email for the online order said “ your order is delayed”. Lying game started. Then later one, I got another email saying “you have cancelled your order”. Excuse me, what? You delayed my order, then your lying system found out you guys did not have the item and cancelled my order by itself and blamed me it was me cancelled it. I contacted support, a guy called me, he did confirm that he did not find anywhere that i cancelled my order and it was system error. That all, so much frustration and very bad bad experience with Walgreens. I hope they can read my feedback and find a way to improve their service because honestly support did NOT do much to help client at all, both online and in store as well, location at Happy Valley Oregon”
Then they responded “it cannot be published to the website”
KY
Kyle
I went to get my flu shot from Venus…
I went to get my flu shot from Venus and her level of professional care was very professional and immaculate very fast and great technique I highly recommend her services as well as the Walgreens by South Dixie Highway
I myself work in the healthcare profession for a long time and she’s one of the good ones
DB
Darlene B.
10/30/22 @ 11:00a.m
10/30/22 @ 11:00a.m. I bought several items that totaled $102.76; first of all the person behind the counter (young lady) didn't speak one word to me; she rung up my items, didn't tell me the total I had to ask what the total added up to and then she bagged my items and I used my bank card to pay for the purchase; she handed me the bags without one word so I said to her "you can say thank you for shopping with us" or "have a nice day" or "enjoy your afternoon" but you didn't even have enough consideration to even tell me the total of my purchase, I had to ask; I said to her if you don't like your job maybe you should work somewhere else b/c you don't have much of a personality to even be working at this store. I use to shop at CVS Pharmacy at least there the employees were very nice and helpful. I do believe that's where I will be shopping from now on.
FR
France
Avoid using Napa Walgreens. It’s worth the drive to American Canyon.
Automated pharmacy recording stated my prescription was not ready. After two days of waiting, I called to talk to a human to find out what the problem was. I literally stayed on the phone for TWO hours and after working my way to being answered, I was disconnected. The Napa store repeatedly leaves phone lines unanswered. Luckily I was able to call American Canyon, speak with a human, and have my prescription filled within an hour. And the added bonus … they have a drive thru which Napa doesn’t. Zero stars for the Napa store and the five star for the American Canyon store.
TT
Tammy T.
You'll find me @ CVS!!!
I get my meds at
Walgreens
1560 Warwick Ave
Warwick, RI
One of my scripts was due for an auto-refill on October 18, 2022. The Walgreens app has been saying processing since then. I have been to the store 3 times since the 18th and inquired each time and was told that it is processing.
I have now been out of this medication for 3 days. So I called the store on October 30th and waited on hold for 20 minutes to speak to a pharmacist when she answered I explained how long it had been processing and she said, with an attitude, "Well, we've been busy!" and hung up on me. I checked my script history to see what day it was due and the history said that it had been filled on the 18th of October!
I then went on a chat on the walgreens website with an expert that said: " I don't know why it was stuck in the processing queue, I will send in a request and a label will print and it will be filled in a couple of hours." No apology!!!!
I checked my script status and it said it was processing and would be ready at 1:34 pm today. At 1:31 pm I checked the status again and it said "We are running behind. We'll keep you informed."
#$%&@
If anyone's looking for me I'll be at CVS!!!!
Since this post I wanted everyone to know that SOMEONE at Walgreens went in and deleted from my script history ONLY the entry that my script had been filled on the 18th and posted that it was filled on the 30th. I do have a screenshot of the post from the 18th. Something is shady! They'recovering up what they've done.
I am strongly suggesting that everyone do what I'm about to do and tell their doctors to recommend to their other patients not to send their scripts to Walgreens because it could be weeks before they get their meds.
I am also calling all other physicians in my area and telling them the same thing. Please join me to prove to this pharmacy that we don't NEED THEM! They NEED US!!!!
JF
Joan F.
Meds
It's like pulling teeth to even get a review,And all I want to say is kudos to the manager of the pharmacy at Walgreens in Roswell NM Who has been my go to person for at least 15 years maybe more I don't know his last name Paul is his first, Throughout the years when a problem arose we could count on Paul to get us through it and there were many. When Paul got sick and wasn't there and the pharmacy was definitely going down hill I almost went to a different pharmacy Then one day he was back and right off the bat we had a problem and Paul tried to rectify it.I am so grateful for all Paul's help May GOD BLESS HIM AND HEAL Him.
DC
Deborah C.
Simple purchase gone way wrong!
I went to purchase a phone charge cord for my car. The person didn’t know which one it was. I took one that she said was universal. She overcharged $3. Had to do a return, give me store credit and redo. Had wrong email for me. Many people waiting behind me. Biggest problem was she didn’t apologize for the mistakes & inconvenience to many people waiting. In the end, was wrong cord! Nightmare!