WalgreensReviews of walgreens.com

Slow service and very hard to find help. Needs a lot of help in their customer service.

Took nearly two months to get my script. They were the only ones covered by my insurance, or I would have gone elsewhere. Took them two weeks just to get my name and birthdate correct! I would call at least twice a week to check on the status. They would say they are waiting to hear back from my doctor but never actually would reach out to my doctor. My doctor had to call THEM every time. They would lie and say they left messages at doc office, but that wasn’t true. And even if it was true, why wouldn’t they keep trying? Or reach back out to me?

I literally spent the most ridiculous demeaning, borderline insanity of a time, an hour approximately over .49 CENTS.... YES, FORTY-NINE CENTS. I was making a purchase with the balance of ..57 CENTS LEFT ON ONE OF YOUR WALGREENS STORE CREDIT/ RETURN CARD... I PAID IN CASH. But Houston, did we have a problem. He insisted on trying to give me .49 on another CARD!!! So literally the return of less than 20.00 that was put on the card to start was my first return in DECADES. I will be posting this EVERYWHERE. At the end the young man Mr Houston got nasty, verbally argumentative, and arrogantly obnoxious. He originally said he could Not give me the ..49 because I had paid .57 with a Gift card, actually, he kept screaming " I PAID WITH A GIFT CARD!!! HONESTLY, I AM SHOCKED I TOOK SO LONG TO GET FED UP WITH HIS BELITTLING ATTITUDE AND TREATMENT. I pointed out that he had said his DM had to instruct him on how to refund FORTY-NINE CENTS CASH...I pointed out that if his Employer doesn't trust him with .49, then how can he function. the point of this waste of MY TIME and insulting mockery by him. Had I known I WOULD HAVE FILMED IT and the Public humiliation. Actually, had it been me. I WOULD HAVE SACRIFICED THE .49 OUT OF MY OWN POCKET SO THE CUSTOMER WOULD NOT HAVE TO SUFFER DUE TO MY LACK OF TRAINING! And corrected my issue with the customer gone, ALSO NOT TO PUBLICALLY HUMILIATE THEM, AS HE DID WITH ME!!! I do believe that he and his helpful assistant and the employees at this store are Racist and it was their Racism that caused this to escalate into the MONUMENTAL ISSUE IT HAS BECOME AND CONTINUE TO BE SO IN FACT, PERHAPS YOUR ORGANIZATION AS A WHOLE, GIVEN THESE EMPLOYEES AT THIS LOCATION, IS CONSISTENT WITH WALGREENS DISCRIMINATION??? EMPLOYEES ARE A REFLECTION OF MANAGEMENT Store located at 27440 Hwy 27 Leesburg Florida

Some of the employees are rude and could care less about customer care and service. If you call they will tell you a prescription will be ready at a certain time and even if you show up a 1/2 hour or hour later then the time you were given often they will let you know it is still not ready. You go through the drive through to pick up a prescription and they take about 15 to 20 minutes per car to take care of you. Somebody has failed to let the staff know that without customers the employee will not be needed. Is the management of this company working from Home??? I hope the management starts to get serious about this SERIOUS PROBLEM and installs a little discipline and teach employee respect the customer a little more.

If there was zero stars I would give them nothing I feel like Walgreens are racist I have the qualifications to work there and they won’t hire me

This is the worst pharmacy. They are consistently late filling medications and have to be followed up on multiple times just for them to get a single prescription ready.

Horrible pharmacy hours. Hours listed are 24 hours… but pharmacy was closed. Can’t trust their info. Staff is rude and almost seems to enjoy not serving you.

What a scam! Check out the coupons that are given to you receive your purchase receipt! I spent over $20, was given a receipt and a coupon stating, “Get $6 off your next purchase of $20 .”So I turned around and purchased two items costing $27. When I asked was the coupon applied?, the manager stated,”Well,sometimes they can be misleading”! Well,There’s nothing misleading about a coupon that says, “$6 off your next purchase of $20!”.plain and simple. Bottom line, I returned the items, they lost a sale and customer, and went to CVS for a better price!