They refuse to accept responsibility for a shipment that they lost NOT ME. These were prescription meds.
What a pathetic group They want me chase FEdX Not my job I didn't ship them. Obviously I fired them
AD
Aggravated D.
You claim to be “for the community” but…
You claim to be “for the community” but my parents left your store without their medications because YOU said the instructions were incorrect. Never mind they have taken the same medication for 10+ years and know how to take it. Now the weekend is here and they are without medication.
TB
Tom Burkholder M.
Told no vaccine when arriving with appt. confirmation
I booked an online appt. to receive a Moderna bivalent booster that they advertise on their website. I got an appointment and confirmation number. When I arrived at 45 minutes in traffic, I was told at the window that Walgreens home office had not "given the OK to dispense the vaccine." How bad is that. Terrible organization. Tom Burkholder, MD
AJ
Ava J.
I just left Walgreens on Fort in Apache…
I just left Walgreens on Fort Apache / Sahara in Las Vegas. There were no carts, so I asked the checker if they move them somewhere else. his response was, no we only have one at the store, and evidently someone is using it. LOLOLOLL if Wallgreens wants people to buy more than a couple items they might want to buy some carts For me, I’m heading to CVS. They have lots of carts.
DV
diane V.
Pharmacy at 14004 WALSINGHAM RD in…
Pharmacy at 14004 WALSINGHAM RD in Largo, FL. Has/is the worse customer service. The tech’s have no knowledge. Telling patients the have to call dr for sensitive med’s when the rx was already faxed to them. Then you find out the pharmacist hasn’t filled it. You call back they tell you when it will be available, time&day. You go into store & get a tech telling you that it’s not ready & you have to call dr. Frustrated you finally argue with him& her only to find out, “oh it hasn’t been filled yet. He talks to pharmacist & comes back & says it’ll be ready in 20 minutes. You already have them 4 hrs past the time they said it was ready. Sitting & waiting several customers are getting same response. It appears they are engaged in casual conversation & would rather chase customers away. In fact, 4 wks ago a tech at two diff Walgreens said they could take keep up with winter visitors. Doesn’t look like they hire enough ppl, nor do they educate them. Walgreens used to be above other pharmacy’s but not anymore.
No stars for this pharmacy. They have room for much improvement. Tried to place review on Walgreens website & that doesn’t even work. Pathetic.
KC
Krissttyn C.
Walgreens is the worse!
Walgreens is the worse!! I was tested positive for strep I had high fevers for 2 days waiting my prescription to be ready!! They pushing back back the pick up time I decided to change store and then my order show like in progress for a full day. 3 days with the antibiotic I need!! I call the doctors office and they send it to rite aid and they already working on it and told me to get pick up by 2! They need to hire more people or something! There’s always lines inside and out in the drive thru! Just awful!
RL
R L.
Fired their worthless Azzes!! Worst unorganized poorly managed company ever!
Worst unorganized poorly managed company ever I fired their worthless azzes! I don't know how they stay in business! I should of fired them like 3 years ago!
PL
Paul L.
Rude and dishonest
I spent 10 minutes in drive thru, with no one in front of me. Looking in the window, with a great view from my truck. I didn't see any pharmacist, usually there are 4 or 5. Today ? Not one !
After 10 minutes, appears a pharmacist. And a woman steps up to the inside counter. The pharmacist was obviously in the middle of a transaction. After she was done with that customer, she came to the window to help me.
I asked if she was working by herself ?
She snapped a quick no, and what can I do for you.
My prescription was ready, and she then asked for the last 4 of my phone number. But I could not hear her well. And asked her to repeat the question.
She snapped again as if I was bothering her.
She put my things in the drawer and that was it.
No thank you, nothing !
Just rude and disrespectful.
So after I got home, I remembered thar I needed to change my address in their system.
I was going to do this at the drive thru. But she distracted me with her attitude.
So I call, when I got home. And waited 25 minutes on hold. After the automated system told me there were 2 callers in front of me.
Well, I have never seen a pharmacist on the phone with anyone for more than 5 minutes. I was on hold for 25 divide that in half. So yeah I call bs, just wasted 25 minutes on hold and 10 in the drive thru. That's 35 minutes of my time to be disrespected, all in one day.
Since Rite Aide sold to Walgreens ? I have not had one even reasonable visit or phone interaction.
30 years with Rite Aide, and I had one problem in all those years.
With Walgreens, it's every single time.
I am taking my business elsewhere, enough is enough.