WalgreensReviews of walgreens.com

Takes way too much time to check in for a vaccine appointment. Ditto, picking up an Rx seems to need an act of Congress. Customers stand around while employees do data entry. What exactly is all of this data entry about. Seems that the IT dept. has made everything far more complicated than necessary. There are too many keystrokes! The customer is then told that forms completed on line are incomplete. This is not true. The form can not ask if you are ill on the date that the vaccination is scheduled bc you filled it out before the appointment! Like all good corporations, Walgreens blames the customer for the absence of data that cannot be provided. Walgreens processes need to be streamlined. I am tired of wasting my time with their nonsense data entry. Unfortunately, Walgreens has no incentive to improve.....

Walgreens has a new prescription policy. So it doesn't matter if you have been a (patient?) or customer for over 30 years. Too much work for the pharmacist to do the work required to qualify the new "red flag" that came up on my script. My Dr is outside the 50 mile radius for Walgreens policy. I have been taking the same medicine for 20 years. Same Dr for 34 years. Walgreens has been filling it for 20 years. So bottom line, they told me find another pharmacy or get a new doctor. Walgreens in Hernando Fl treated me like a drug addict. But hey they still want to fill my other medicines prescribed by the same doctor. Read the room Walgreens pharmacist. Know your customer. Do the leg work required to take care of our needs. The pharmacist should not be telling me I have to have extreme cancer for her to ignore the one flag even though I meet the other 7 requirements to fill my monthly medication. Shame! Do better.

It was in the evening and I had a dental emergency and had to be home so I couldn't go to the store. I did an online order that specifically stated my order would be delivered within two hours. I placed my order within the time frame stated. Within ten minutes of placing my order I get a text from Walgreens saying "sorry your order is now arriving 9:45am tomorrow".... SUCH HORRIBLE LIES and TERRIBLE SERVICE. I will never order again from Walgreens because they are totally misleading. The only other time I ordered online from them was a year or so ago and they just screwed up my entire order and left things off that they said were in stock. I didn't learn, but I learned this time. I have been such a faithful customer of this company for so many years. Totally disheartening.

If I could give the pharmacy zero star rating I would. I’ve never experienced such horrible customer service to the point that even the store manager hung up on me because she didn’t want to listen to my concerns. I’ve basically called the pharmacy since 9 AM to only keep getting put on hold or hung up on over and over again. I must’ve called over 10 times. This is not the first time I’ve had this issue with them as the same thing happened to me two days ago. I suffer from my nerves and I wish that upon no one it’s a nightmare to first get your prescription and then get Walgreens to fill it. It’s pretty obvious I will be leaving Wegreens and wanted to save everyone a really bad experience Save yourself the nightmare and go somewhere else at least where the store manager has some kind of work ethic!!!!

Multiple goofy texts, emails, and voicemail messages...scripts are ready for pickup when they've already been picked up, delayed when it's ready, ready when it's delayed, 30 days when should be, 90 days when should be 30. Incredibly long wait time mmand won't even make eye content certainly no greeting. Summary: Understaffed, overworked, underpaid, incompetent, rude, and awful! Asks for date of experience with no option to say many many.

The wait time to get your already filled med is 20 minutes. To call and talk to someone from the pharmacy 1 hour. They don't call you if they are out of stock of your med and their prices are ridiculous. The website always has technical issues and the store to store server is always done. The CEO needs to be fired

Hire people with a GED or high school diploma. I was very surprised that our local NC walgreen employers are so desperate that they let employees with no higher education push their drugs in the pharmacy. I believe that is TOTALLY ILLEGAL. Letting your supervisor take that Pharmacy Technical test so the drugs make it out of the store is sad. This is not something new. They say they do a background check at hiring, this is not so. I believe that if this was true, they would ask for proof of education. Lawsuits can bring attention to this dangerous situation.

Rude cashier!! You want a useful review don't hire people who aren't capable of serving the public with respect!!