Alan
Literally the Worst App in History
I am 80 yeas old. I have used thousands of Apps in my life starting back when Computers were a novelty. I have come across many many ill designed and non intuitive websites/apps etc. I am not using hyperbole and I am not exaggerating when I say that Wag's App is the absolute worst App I have ever come across. That a company so dependent on an App for their business would have such a screwed up, impossible to navigate, confusing, site is almost incomprehensible to me.
Response from Wag!Mar 20, 2026
Alan, we’re sorry to hear how frustrating your experience has been, and we appreciate you taking the time to share this feedback. You’re absolutely right that the app should feel clear, intuitive, and easy to navigate. If you’ve already reached out to our Support Team, please refer back to your email communications so we can continue assisting. If not, please connect with us via the virtual chat at support.wagwalking.com so our team can better understand what you’re seeing in the app and help clarify what’s happening. We also share this kind of feedback with our team as we continue improving the overall experience. Thank you again for sharing your feedback.