Wag!Reviews of wagwalking.com

Response from Wag!Mar 10, 2026

Ahmad, we take any report of animal abuse or misconduct extremely seriously, and the safety and well-being of pets in our community is our top priority. If you have witnessed or experienced this firsthand, we urge you to contact local authorities immediately. Please also reach out to us directly at support.wagwalking.com via the virtual chat to connect with our Safety & Compliance Team for investigation. We are committed to fully investigating all reports and supporting pet safety in every way we can.

Response from Wag!Mar 10, 2026

Thank you for your wonderful feedback! We're delighted to hear that you've enjoyed connecting with friendly, professional caregivers on Wag! and that the platform makes it easy and convenient to meet all your dog's needs, even for last-minute walks. We’re also glad to hear you’ve had a great experience with our customer service team. We look forward to continuing to support you and your pup!

Response from Wag!Mar 6, 2026

Kent, we take concerns about caregiver conduct very seriously. We want to assure you that we care deeply about the safety and well-being of your pets and your property, and any reported incidents are thoroughly investigated. If you have additional details or ongoing concerns about a recent sitter or other experiences, please reach out to us if you haven’t already, or refer back to your email communications with our Support Team so we can address them directly. Our team is here to help and to look into any reports you feel have not been resolved. If you need to reconnect with the Support Team, please reach out via the virtual chat at support.wagwalking.com. We value your trust and want to work together to rebuild it, ensuring that we’ve fully addressed your concerns. We hope to have the opportunity to better serve you and your pets in the future.

Response from Wag!Mar 6, 2026

Thank you for your fantastic feedback, Seth! We’re honored to have supported you for three years and delighted that you’ve had such positive experiences with the pet caregivers you’ve found through Wag!. We also appreciate your kind words about our support team and are glad we could help resolve your app issue quickly. We look forward to continuing to provide great service for you and your pets!

Response from Wag!Mar 6, 2026

Thank you for your great feedback, Denise! We’re so glad Wag! could help connect you with Randy and that your pets are in such caring hands. We look forward to continuing to support you all with more great experiences ahead!

Response from Wag!Mar 6, 2026

Thank you for your great feedback, Lindsey! We’re delighted that you find Wag! so convenient for connecting with local caregivers, and that our in-app safety features like GPS tracking and photo updates give you added peace of mind—that’s exactly why we do it. Plus, who doesn’t love a cute dog pic—we sure do! We look forward to continuing to support you in all your pet care needs!

Response from Wag!Mar 6, 2026

Thank you for your wonderful feedback, Carolyn! It truly means a lot to have your trust in Wag! to connect you with reputable, reliable, and kind caregivers for your pups. Knowing your labs are in trusted hands, even when you’re away, is why we do what we do. We look forward to continuing to support you and your labs with great care and peace of mind!

Response from Wag!Feb 23, 2026

Thank you for your heartfelt feedback, Lynda. We’re truly honored to have been there for you and Shadow during the difficult times you faced, and as your life has settled into a new normal. It’s wonderful to hear how much Shadow loves his walker, and that your experience with every caregiver has been a kind one—with their dedication to animals shining through in their care for Shadow. We’re grateful to be part of your journey and look forward to supporting you both for many more years to come!