Wag!Reviews of wagwalking.com

Response from Wag!Jun 29, 2026

Thank you for your kind review! We love hearing that your booking went well, and we look forward to continuing to support you and your pup!

Response from Wag!Jun 29, 2026

Thank you for your kind review, Audrey! We love hearing about the rapport Keveon has built with you and your pugs—someone who clearly cares about them deeply and gives you peace of mind when you can't be there yourself. We look forward to continuing to support you and your pups!

Response from Wag!Jun 29, 2026

Suzanne, we appreciate you taking the time to share your concerns. Reports involving inappropriate conduct are taken seriously and reviewed by our Safety & Compliance Team. To discuss this further, please reach out via the virtual chat at support.wagwalking.com—asking to speak directly with an agent will help connect you with someone who can review the specifics of what you've shared. We hope to connect with you soon.

Response from Wag!Jun 29, 2026

Thank you for taking the time to share this! We're glad to hear that Jera was able to help quickly, and we'll be sure to pass along your kind words. We're here whenever you need us and look forward to continuing to support you on your pet care journey!

Response from Wag!Jun 29, 2026

Thank you for your thoughtful review, Penelope! We're glad the platform has made it easy to find Caregivers quickly, and that the reviews and bios have helped you weigh your options. Most of the Caregivers you've met sound like great matches for your pup, too. We appreciate your feedback on consistency. Since Caregivers are independent business owners, their availability can shift—but adding favorites to your Preferred Caregivers list (tap the heart on their profile) can help prioritize them when they're available. We look forward to continuing to support you and your pup!

Response from Wag!Jun 29, 2026

Noralyn, we're sorry to hear about this experience and appreciate you bringing your concerns forward. We'd like to make sure we connect with you to understand what happened and address your concerns directly. Please reach out via the in-app "Help" option in the "Account" menu, or via the virtual chat at support.wagwalking.com—asking to speak directly with an agent will connect you with someone who can review the situation with you. When you reach out, you'll receive an automated confirmation by email, and an agent will follow up within 48 hours or less. We hope to speak with you soon.

Response from Wag!Jun 29, 2026

Thank you for your fantastic review, Norrine—we're humbled by your words! We love hearing that all of the Caregivers you've connected with through Wag! have been a great match for your pup—and that the Wag! app makes it easy to communicate with them. We look forward to continuing to support you both—wishing your pup many more happy strolls ahead!

Response from Wag!Jun 29, 2026

Thank you for your kind review and recommendation, Emma! It sounds like all the Caregivers you've connected with through Wag! have been a great match for Huck. We look forward to continuing to support you and Huck—here's to many more good walks ahead!