Wag!Reviews of wagwalking.com

Response from Wag!Jun 29, 2026

Thank you for the high recommendation, Sheila! Jessica sounds like she was a great match for you and your fur baby alike—present, experienced, and thoughtful across a full week of boarding. We're glad you also enjoyed the in-app features for sharing photos and service updates to help you feel connected from afar! We also appreciate your trust in how Wag! vets Caregivers and shares ratings—we want every Pet Parent to feel confident in who they're choosing to care for their loved ones. We look forward to continuing to support you and your pup—here's to many more good experiences ahead!

Response from Wag!Jun 13, 2026

Thank you for your kind review! It sounds like the Caregivers Remi has connected with have brought real care and enthusiasm to each walk—giving you peace of mind that he's getting what he needs. We love hearing you enjoy the prompt walk report cards they share, keeping you connected to his day. We look forward to continuing to support you both—here's to many more memorable walks ahead!

Response from Wag!Jun 13, 2026

Thank you for your thoughtful review, Brian! A last-minute change of plans is stressful—we're glad you decided to give Wag! a try. Finding care quickly makes all the difference, as does having the ability to review and pick the Caregiver who best fits your needs. We love hearing it was a great match for your little guy! We look forward to continuing to support you and your pup—whether for last-minute care or scheduled in advance, we're here for you!

Response from Wag!Jun 13, 2026

Carol, we're sorry to hear about this experience and appreciate you bringing your concerns forward. If you've been in touch with our team about this, please refer back to your existing email communications so we can continue assisting. Otherwise, please reach out via the virtual chat at support.wagwalking.com to connect directly with an agent. After you reach out, you'll receive an automated confirmation by email, and an agent will follow up within 48 hours or less. We hope to speak with you soon.

Response from Wag!Jun 12, 2026

Thank you for your kind review, Phoebe! Rose's helpfulness and care clearly have made an impression—and we appreciate you taking the time to share that here and in your other review for her!

Response from Wag!Jun 13, 2026

Thank you for your kind review, Virginia! It sounds like Denise and your pup have built a sweet bond—her patience and care clearly come through in every service. We look forward to continuing to support you both—here's to many more happy walks ahead!

Response from Wag!Jun 6, 2026

Thank you for your kind review, Cathy! Michelle and Finley have clearly hit it off—a new friend for Finley says it all. If you're looking to lock in regular services with Michelle, you can send her a direct booking request from your "Past Caregivers" section of the app. By scheduling a "Weekly" service, you can have Michelle scheduled out for the next 3 months—repeating on the day(s) of the week and time you choose—and you can cancel individual recurring services or the whole schedule anytime, without a fee. Wishing them many more good walks together!

Response from Wag!Jun 6, 2026

Thank you, Jeanne, for taking the time to share this! Jennifer sounds like a real match for you and Jasmine—on time, dedicated to understanding what Jasmine needs (whether that's a shorter walk on tougher days or extra time for sniffing), and gentle with everyone around her. It's clear Jasmine and Jennifer have built a wonderful bond, and we're glad you've found a Caregiver you can count on and who Jasmine looks forward to seeing again!