Wag!Reviews of wagwalking.com

Response from Wag!Jul 20, 2026

Missy, thank you so much for taking the time to share this—your review means a lot, especially given everything you've been navigating. We're thinking of you and sending our best for your recovery. In the midst of it all, we're grateful you found Emma on Wag! and that she's become such a favorite for both you and Zuka. Knowing your active pup is getting the walks he loves twice a day—without you having to worry while you focus on healing—is exactly the peace of mind we aim to provide. We're honored you choose Wag! and are so glad Emma is here for both of you, providing Zuka with the reliable care he needs.

Response from Wag!Jul 16, 2026

Susan, we're sorry to hear your experience with the Wag! platform and app has been frustrating, rather than the Caregivers themselves. Good pet care needs good support, and we're grateful for you taking the time to share your feedback with us. We appreciate you flagging these concerns—reaching Support, the app experience, and unexpected charges. Feedback like this helps us continue improving, and we'd like to work through these with you directly. If you've been in touch with our team, please refer back to your existing email communications so we can continue assisting. If not, you can start with our virtual assistant via the Wag! app Help section or at support.wagwalking.com. Describe the charge discrepancy and you will be prompted to provide additional information for Support to begin reviewing. After you've submitted your inquiry, you'll receive an auto-response confirming our team has it, and an agent will follow up by email within 48 hours or less. We'd appreciate the opportunity to address these concerns and earn back your trust. We look forward to connecting with you on this.

Response from Wag!Jul 10, 2026

Thank you for the kind review, Joseph! It really means a lot to have longtime Pet Parents like you and your family as part of the Wag! community. We're glad to hear our team has been helpful in answering your questions along the way—thank you for the continued trust! We look forward to continuing to support you and your pup!

Response from Wag!Jul 9, 2026

Thank you for your kind review, Paul! Glad to hear you found a great walker match on Wag!—reliable and communicative throughout the walk. We love hearing your overall experiences have been positive! We look forward to continuing to support you and your pup!

Response from Wag!Jul 9, 2026

Thank you, Jaclyn, for the high recommendation! It sounds like your sitter was a great match for your pack—reliable with your dogs and their medications, communicative through daily photos and videos, and thoughtful about the little details around your home while you were away. We look forward to continuing to support you and your pups—here's to many more relaxing trips ahead!

Response from Wag!Jul 8, 2026

Thank you for your review, Richard! We love hearing things are going well, and we look forward to continuing to support you and your pup!

Response from Wag!Jul 7, 2026

Thank you for your kind review, David! It sounds like Christine has been a great match for Winston—patient with him during training, focused during their time together, and clearly a favorite of his. We love hearing that they've formed such a strong bond. Wishing Winston many more happy days ahead with Christine!

Response from Wag!Jul 7, 2026

Thank you for your review, Tamela! It sounds like Trio has been a great match for Zeni—attentive and thoughtful throughout. Wishing Zeni many more happy days ahead with Trio!