Voya FinancialReviews of voya.com

t͏h͏i͏s͏ c͏o͏n͏c͏e͏p͏t͏ i͏s͏ g͏r͏e͏a͏t͏ a͏n͏d͏ I͏ w͏a͏n͏t͏e͏d͏ t͏o͏ s͏e͏e͏ h͏o͏w͏ i͏t͏ w͏o͏r͏k͏e͏d͏ b͏e͏f͏o͏r͏e͏ I͏ r͏e͏c͏o͏m͏m͏e͏n͏d͏e͏d͏ i͏t͏ t͏o͏ m͏y͏ y͏o͏u͏n͏g͏ a͏d͏u͏l͏t͏ k͏i͏d͏s͏. I͏ r͏e͏a͏d͏ s͏e͏v͏e͏r͏a͏l͏ r͏e͏v͏i͏e͏w͏s͏ s͏t͏a͏t͏i͏n͏g͏ h͏o͏w͏ d͏i͏f͏f͏i͏c͏u͏l͏t͏ i͏t͏ w͏a͏s͏ t͏o͏ w͏i͏t͏h͏d͏r͏a͏w͏ f͏u͏n͏d͏s͏ a͏n͏d͏ t͏h͏e͏ a͏s͏s͏o͏c͏i͏a͏t͏e͏d͏ f͏e͏e͏s͏ w͏i͏t͏h͏ u͏s͏i͏n͏g͏ t͏h͏e͏ a͏p͏p͏. I͏ d͏e͏c͏i͏d͏e͏d͏ t͏o͏ w͏i͏t͏h͏d͏r͏a͏w͏ m͏y͏ f͏u͏n͏d͏s͏ a͏n͏d͏ s͏u͏r͏e͏ e͏n͏o͏u͏g͏h͏ i͏t͏ w͏a͏s͏ n͏o͏t͏ e͏a͏s͏y͏ . I͏t͏ w͏o͏u͏l͏d͏ n͏o͏t͏ l͏e͏t͏ m͏e͏ w͏i͏t͏h͏d͏r͏a͏w͏ f͏u͏n͏d͏s͏ t͏o͏ m͏y͏ l͏i͏n͏k͏e͏d͏ b͏a͏n͏k͏ a͏c͏c͏o͏u͏n͏t͏ a͏n͏d͏ I͏ w͏o͏u͏l͏d͏ g͏e͏t͏ a͏ m͏e͏s͏s͏a͏g͏e͏ e͏r͏r͏o͏r͏. I͏ h͏a͏d͏ n͏o͏ p͏r͏o͏b͏l͏e͏m͏ l͏o͏g͏g͏i͏n͏g͏ i͏n͏t͏o͏ m͏y͏ a͏c͏c͏o͏u͏n͏t͏. I͏ h͏a͏t͏ t͏o͏ t͏e͏l͏l͏ Mo͏n͏t͏ e͏r͏a͏𝙨e͏c͏ a͏n͏d͏ f͏i͏n͏a͏l͏l͏y͏ a͏b͏l͏e͏ t͏o͏ s͏t͏a͏r͏t͏ t͏h͏e͏ w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏ p͏r͏o͏c͏e͏s͏s͏.

I am not exaggerating when I say that Voya Financial has been the worst service I've ever enrolled in. I am appalled by how tedious and longwinded doing anything is with them. Not to mention the constant and horrid communications from them in which they send via the mail, where I am forced to shred the documents because I never wanted them in the first place. And when I finally receive my pin in the mail, I login, and the option to select paperless is fully not working. I'm sick to my stomach even writing this. 0/10. Worst service ever hands down.

They do not have a good customer relation team, Finance reimbursement helps with any money related issues

This company is a ripoff they won’t release my money and close the account out money management is a joke they should have stuck to selling car insurance hopefully they go out of business been trying to close my account since 5-1-26

I am absolutely furious my employer went with this company. I took a mental health leave of absence and submitted paperwork on time. They took days and days to review, only approved me for 4 weeks and wanted me to see the doctor every two weeks after that to review my symptoms. My pay has been late once, and on the second review they asked for more paperwork the day before the pay period needed to be submitted even though I submitted everything I had before that and told them multiple times this is a time sensitive situation. So glad I took a mental health leave just to get more mental health issues from the company that’s supposed to be helping me. Smh

I should have realized it would be a bad experience. Their answering hold message was we're here to help, please be kind. Instructions from someone who had upset so many people that they were trying to control the damage up front. We literally spent almost an hour on the phone to transfer our account. We paid $50 to have the check expedited to our new investment company, and they made it payable to Credential, instead of Prudential..obviously no experience on the side of the processor, as who hasn't heard of Prudential. Another 20 minutes later we did get a helpful rep, and we spelled it out. They did pay to have everything expedited again, so they made it good, but the whole experience cost us 20 days of investment income

Definitely not a military friendly financial company. Do not invest with them! As soon as they get your money, they diversify it with other companies and it is a nightmare trying to find account information. Also if your term life Insurance expires, they will automatically renew you at approximately ten times the cost of the premium without the courtesy of even notifying you, they will just continue to use the auto draft that you gave them!

Voya, beware, STAY AWAY, do not do business with this company. Good luck trying to get your money back.