Voya Financial is here to help you plan, invest and protect your savings to get ready to retire better. See how America’s Retirement Company can help you!
Voya Financial (voya.com) has 268 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
268 approved reviews, newest moderated first
Kiran P.
Total scam!! Do not buy into this scam at any cost. My company has 55,000 + employees. During the pandemic, when everyone needs them most, they refuse to pay out on claims. We are dropping them like a hot potato with a grenade inside. Class action lawsuit against Voya, coming soon!!
Ralast
There's no reason whatsoever to use Voya. Their funds always perform worse than the market. If you just dump your money in an ordinary, unmanaged S&P 500 fund, you'll do much better. Voya also charges hefty fees if you want to take your money out.
Donna C.
Voya Financial STOLE our money at a time we are at our lowest! Covid cost my husband his job, it took us forever to figure out how to get our money from them and once we finally contacted them we got nothing but run around and run around and "someone will call you back by the end of the day" day after day for weeks for months and to this day they still have our money and it's been 7 months since my husband lost his job with the company that held the 401k with Voya, but they say it's on Voya and Voya says it's on them but I say it's a scam and don't trust your money to Voya Financial because you may never see it again! Our money is gone and at a time we desperately need it! Heed my warning! DO NOT TRUST VOYA FINANCIAL!!!!
Tim
The worst customer experience I have ever had bar none. These people are rude and their customer service processes and experience are awful. It took me 4 hours just to establish a PIN and over 43 phone calls. I WAS REPEATEDLY TRANSFERRED (84 times), hung up on, disconnected, and asked the same questions again and again, each time I was transferred - but never getting a resolution to y issuer or any assistance.