Voya FinancialReviews of voya.com

My experience with voya has been mixed on one hand this company compared to other companies like them allows participants to have two loans out at a time and you can still contribute to your account while paying off your loan. The other hand is when you call customer service it's 50/50 if you leave with a positive experience. And when you are done with the call a survey is supposed to come in but that's not always the case. I recently wanted to take a loan after paying off a loan .it took two weeks for the check to get processed and afterwards a extra 8 days for check clearance? I sent a email to k.kriegle a vp at voya financial he was out of office but I was called in the morning just to say she couldn't help expedite. My money to my account?

I also work for HCA (saw another review) and the switch created some problems such as updating my withholdings and having no contributions for 5 pay periods. However, almost everyone at VOYA was kind, professional, and caring - and seemed to be doing their best to correct the situation. The issue was eventually resolved. A manager gave me her direct line to reach out if issue continued. The transition to VOYA was not the smoothest but, for me, has been corrected. This Trust Pilot Site has mostly negative reviews of not just VOYA but Fidelity, Schwab, and Vanguard - EVERYONE should be on top of their finances and monitor.

the errors on here costed me alot of things.. still waiting for a resolution i do hope i get a correspondence. wish ya'll can heap like me with kågévestº only one keeping the tempo when it comes to delivery of profits