VM InnovationsReviews of vminnovations.com

I ordered a product from Spreetail through Amazon Prime that didn’t work for my application. In order for me to return, I have to “self dispatch” which means I have to find my own way to return the product to Spreetail (at my own cost). This is the first time that this has happened to me. I have started a list of companies to avoid and Spreetail is the 1st on the list.

This company sold me a used kayak stating it was new. The description stated the box had been opened but the product was new. This was a total lie. The kayak was VERY VERY used. There was a boat permit still attached, and the paddles and fin are significantly scraped up from multiple uses. They are nearly unusable. It is NOT acceptable to sell a kayak in this condition without making it very clear it is used and nowhere near new. It was used MANY times and was extremely damaged. I contacted the company with these concerns, and they refused to rectify the situation, and refused a refund or replacement. This company didn’t even check to see if this returned kayak was sellable or still operable. They just resold it without looking. Had anyone checked, they would see this kayak is in terrible condition and should never have been resold. I plan to report their poor consumer practices on Trustpilot and other sites as this company does bad business, and they do not care at all about providing quality customer service when they fail to provide a quality product. Shame on SPREETAIL for selling any products in this condition.

Never order from them.Before pressing may be aware you may be unhappy if the product doesn't work out.LEARNED LESSON!!!! THESE FOLKS charged me over $ 30 for a restocking fee of some thing I never used or assembled .So how u gonna say it's missing item a d not in the condition you sent it.Im totally unhappy & want ever use their services no matter how nice the item is.There not worth my coins

Buyer beware!!!! I ordered stools, color was off. Returned them, they supplied return shipping label for UPS. I then received a bill from UPS. I contacted spreetail about the issue and they said they would only refund shipping cost if it was sent back FedEx. Never mentioned that part. Very deceptive company They responded that Amazon would refund my money and I had already tried that route. Both are saying the other is responsible. But I have never had to pay for a return from Amazon. Spreetail sent the return label, they should take the responsibility

Purchased storage boxes on Amazon through Spreetail and they arrived broken. Returned the product via royal mail at own expense with tracking ID fixed to the outside of the packaging and returns receipt inside the box. Contacted spreetail over a month later only to be told that the parcel did not have the tracking ID attached and so no refund would be issued. Clearly the defective items have been received if they are claiming (falsely) that no tracking ID was attached. Can only conclude that this company is scamming customers, watch out!!!

WARNING! Don’t buy anything from this company. Amazon uses them. They are a scam. I returned a fire pit that I decided was too big for my needs. I never opened the box. When they get it, they only return half my money because they said it was returned used. What scammers.

I’m extremely disappointed with my purchase from this seller. The blow-up mattress started leaking after just a year of light use, making it completely useless. When I reached out for assistance, customer service was unhelpful and dismissive, refusing to offer any real support since the warranty had expired. A quality product should last longer, and a reliable seller should stand behind what they sell. Leaving this review here because I tried leaving a review for the seller on the website I purchased the product from but kept getting a “we can’t verify you purchased from this seller” message. I won’t be purchasing from this seller again and suggest others look elsewhere for better products and customer care.

Where is the 0 Star? This company is not worth buying from. Awful experience working with them. They respond on reviews like this, with words of “we care and want to help but then do absolutely nothing.. it’s all lip service and only to look like they care. NECER BUY FEOM THESE GUYS. Look they have 1.7 star rating. Nobody likes them.