VM InnovationsReviews of vminnovations.com

Not gonna lie I was nervous ordering from this site. But they had smoking deal on duck hunting decoys I couldn’t pass up. So I pulled the trigger on 2 1/2 dozen. They came quick and no damage. There was one little hiccup and they forgot to ship six of the 2.5 dozen, but after a quick phone call and explaining the issue, they immediately fixed it with no hesitation. I now have my decoys and I saved myself almost $400 ordering here!!

Don't buy anything from these bandits. Our "6 Ft" slide is about 3' tall the "slip and slide" fabric is about 5' long. Absolutely pathetic waste of $129. I called to complain...no shits given. I wish I could have given them less than 1 star. Right to the dumpster with this POS.

Missed delivery promise, seller knew it wouldn't arrive, then shifting timelines I purchased a pool pump through an eBay listing for VM MP, LLC, fulfilled by Spreetail, which advertised "FREE 1-3 Day Delivery" and guaranteed delivery by July 1. That delivery date was the entire reason I bought the item — my pool was inoperable and I needed it urgently. The item did not arrive by the promised date. Spreetail offered a $20 discount early on as an apology — before any real resolution was attempted — which suggested they already knew the item would not arrive on time. When I asked to cancel and receive a refund instead, Spreetail refused, saying the order was "already in transit" and I'd need to wait for it to arrive and initiate a return through eBay. What followed was a pattern of shifting deadlines: I was first told a 4-business-day window would close July 7, then told it would close July 3, then told it had moved again to July 6 — each revision pushing resolution further out. The fact that this window kept moving suggests the seller couldn't confirm whether the item would arrive within 4 business days at all, let alone by the date originally promised. Meanwhile, eBay's own tracking showed the package scheduled for delivery on a different day entirely than any of the dates I was given. I reached out to VM Innovations directly hoping for better support, but got no meaningful resolution there either. If you're considering buying from this seller expecting the delivery guarantees advertised, be cautious — my experience showed those commitments are not reliable, and getting help when they're missed is a frustrating, drawn-out process.

Another false advertising problem with this vendor. Ordered a very expensive piece of gym equipment only to have them send me the wrong model. Twice. It's clearly a different model than the one described on the Walmart website. VMInnovations is trying to explain this is a "newer" model but the durable high-resistance metal springs now replaced with poor quality elastic cords. It's a cheap knock-off that they are trying to pass off as the higher-end model. Still have not received the correct model from them. Somewhat surprising Walmart allows VMInnovations to get away with false advertising on the Walmart site.

bad, did terrible

Purchased Trash Can from Walmart Online. Not satisfied with the product. WM approved in-store return, sent confirmation email w/barcode. Attempted return, informed I needed a separate label from the Marketplace seller; VM Irritations. VMI refused to send the WM label. Insisted I pack the item ("i could get a box from any grocery store...") attach the RMA label and take pkg to a FedEx location. Nuh-Uh. Runaround stinks and I've got nose overload. I insisted on compliance with WM return policy. VM Irritations refused. They received my rather 'pointed' email alluding to further decisive actions compelling redress. Here's to hoping it works. The winning email (if it'll post): "Greetings. You’ll find the information you’ve requested clearly displayed on the included copy of my purchase agreement with Walmart, Inc. It’s become apparent that you (dba: VMI, VM Innovations (incl any/all affiliation with Spreetail, LLC)) lack intent to promptly and deliberately redress the complaint (referenced throughout) satisfactorily, mattering to myself and others interested. This Walmart Customer is clearly dissatisfied; the reasons for dissatisfaction will be made plain and clear to the five (5) financially interested parties. I (Walmart Sales Agreement Participant), insist you promptly deliver to me (email address), all exact, completed and relevant (stress “all”) documents and labels containing information required to facilitate this items return to my nearest Walmart store. If you are unsure of the exact labeling requirements, you can direct your inquiry to Walmart, Inc. tel: (800) 966-6546, (833) 849-6400, (800) 925-6278 or by any other means at your disposal. Please note, Speedtail LLC lists their location in Hutchins, TX. As a Texan, I’m keenly aware that additional State regulations may be applicable to Spreetail, LLC. I anticipate a sincere and prompt compliance with my fully inclusive demand. I'm confident all involved parties also look forward your friendly cooperation. Excepting delivery of the exact materials requested, there is no need for our direct (via Speedtail / Walmart) correspondence. Correspondence involving VM Innovations will now be according to Walmart, Speedtail and my debit card holder. L. Michael ETA: Noted VM Innovations Customer Service has a history of complaints regarding poor, frustrating interactions as recent as November 2025 and dating back to at least 2016. Just an FYI for all in case they’ve been overlooked." UPDATE: Less than 3 hrs after receiving my email, I received a text: "Return complete Refund issued on Dec 11" Apparently, I don't even have to return the trash basket. VM Irritations AND Spreetail must've realized the headache and potential for serious accountability to Azon, Ebay, WM and others wasn't worth $43.29 Discovering their TX location was helpful - we've got monster size consumer recourse. Good Luck to You!

They listed a fraudulent product and then made the process to return it impossible. I have exchanged DOZENS of messages with them and they simply don't listen.

DO NOT USE!! *** Trash company. They picture full products and you don’t see that they’re partial orders / returns. When I received my package it was completely destroyed. Offering no solutions other than “as is” sale I asked what exactly what shipped? They have no idea. My package of small parts with holes and major damage who is to say even the partial order I bought even came? They said it would be “mostly” there. Maybe 20% of this order showed up. Never again.