William R.
I like the bike, except for the paint missing on frame
I like the bike. there were a few spots that the paint was scratched on the frame, possibility from the shipping. It does not affect the function of the bike; it is more cosmetic. I will keep an eye out for corrosion on the unpainted areas. Other than that, the bike works well.
Response from Vivi Electric BikeAug 6, 2026
Dear customer, we are sorry to hear about the scratches caused during transit and truly appreciate your understanding. It’s great to know you’re enjoying the bike otherwise. If you need any assistance or notice any issues later on, please feel free to contact our support team at [email protected]. We're always here to help!



