Xavier L.
Deceptive Customer Service
I'm fine with delays in the current environment. I understand with covid and such. I've ordered plenty of parts and experienced plenty of delays.What I'm not ok with is deceptive customer service. I inquired about my order from January as I expected there would be more delays. I get my response on April 1st with this "The manufacturer is just waiting for their stocking order to arrive any time and once processed into their stock, they will have your order get shipped shortly after." I didn't think think they would lie about my order on April 1st as that would be in bad taste. So imagine how pissed I was to discover this delay at the end of April when I haven't heard anything, "Unfortunately, the manufacturer has informed us that the current ESD for this order is mid-late June." Based on other websites I think we can call it late June as it almost appears that my 5 month old order could be ordered today from a variety of sources and you would receive the same time and maybe even before me. It's a good thing my order appeared to be shipping any day in April!