Vivid RacingReviews of vividracing.com

I am not pleased. Ordered a FMF pipe for my 1986 LT250R TWO WEEKS AGO! Ive tried to contact them several times, through their chats, email, and now sitting on hold for the past 20 minutes! If they dont have what I ordered then why take my money!? 328$ to be exact. I will never use them again. Poor customer service, cant tell me if they even have the part or where its at. Thats not good customer service. Edit: If that's the case, you all are having issues getting products from the manufacturers than maybe you should put that on said items on your site? Instead it makes it seem like you can get the item. I'm not trying to be rude, but 328$ isn't chump change for a family with young kids.

Response to my review: Not recommended for orders to Germany! - Answer from Vivid Racing - March 18, 2022 Hello! We apologize for the confusion, but you have received your product and have been You have received your product and have been informed of the lead time - once you have received the item and and contacted us, we immediately started processing the warranty return. However, since you are from overseas, the processes take longer. The only thing we We only needed photos and confirmation of the problem from you, not to organize it. You You contacted us to clarify the process, but you did not receive a Even though we sent you an RMA and created a return label. We apologize for the confusion and delays in this case. Thank you. Tiffany, 480-966-3040 ext. 3 - First, what product did I receive? And what kind of receipt for a return ?? You just sent me an address where the package should be returned and there was no receipt for the return ?? do not tell lies. Ah, just the wiring harness from Fast TCI...... Are you trying to screw me and this is not worth 1200 USD. And this product also includes the control units ( vividracing com/shift-plus-trans-controller-p-152374565.html ) and just saying that I received the product to make his image look good here is a bit cheeky. It's even more impudent to send me an evaluation email for the product that is not complete and what I could not test (because it is not complete). It's just a mess from you guys. Even for the reversal I would have to come up, even if it was not my fault, it was your fault that the product was not complete and does not always say the manufacturer is to blame, can no longer hear such things. You remain for me a fraudulent company and you will hear in zufunkt eh from a lawyer, because the evidence to present a fraud. And I told you that you should delete my account immediately, because I would like to have nothing more to do with you from my side, because my money for not completely received articles is too bad, but you can say that often enough, but you do not listen, then you have to learn it the other way and white and that on the legal rail. Is just sad, because it was also not so little money and still as a buyer for the mistakes of the seller is punished. Best example: I have to bear myself for the return of 300 €, where I was told that you will send me a return receipt. - Origin Rating: - Status available, after receipt of payment you get a confirmation by e-mail that the part must first be manufactured. Delivery: Approx. 2 months (Not complete!) Service: in case of conflicts you get no more answers, or it is dragged into the length Return: Must be organized yourself and you do NOT get the cost back ( You have to pay the cost yourself and from Germany it is not so little) Conclusion: Not recommended, as it already gets in the direction of fraud from the seller point of view. I do not recommend it to order there, but that must know everyone himself. I know in any case how high the damage is with me and it is not worth it as a buyer (Germany) to buy there. I have the suspicion that you often such items ( eg my order: B&M Shift Plus 2 Trans Controller) do not ship completely, but that is my suspicion. Criminal complaint was created because it is a suspected fraud

Ordered a set of rims & lug nuts, they sent the lugs, and were then unable to get the rims from the distributor (they are broke a$s middle men), and then would not provide a refund & return shipping for the lugs, that I have no need for without the rims...

Ordered part number GT0118855xx20HS. Center hub size 66.6. They sent me Part number GT*******435HS hub size 73.1. They would not accept a return because it had a custom back spacing. I couldn't even get a charge back from the Members 1st bank card. What the freak is wrong with companies now a days. We have no recourse to get our money back when it's so blatantly wrong!

I purchased a Kraftworks supercharger kit with the AEM ECU. When the shop did the installation the AEM ECU was defective. Vivid racing didn't offer to exchange the ECU. I purchased a new and Vivid racing refused help in any way. I was stuck with a bad ECU and out $1600.00 for the new ECU. WAIT... It gets worse... I purchased a $700 clutch kit and after ~ 200 miles it started slipping and I'm fighting with Vivid Racing to help out with getting it replaced. Guess what? they are refusing to help AGAIN.

I ordered an item from their website and the item was from their Clearance Deals section. I ordered and paid and was charged on my Credit Card. The next day I get some story the price went up and it is no longer the Clearance Deal, it’s the regular price. Bla-bla-bla. I emailed them back stating it’s their website, their Clearance Deals Price, now they canceled my order. Is it fair that they list one price and then renege on their price. What ever happened to contract law and moral policies? Now in their latest email the imply that I canceled the order. “ Hello, Per your request we will start the cancellation process. Please note cancellations are not guaranteed until approved by the manufacture. Once this is done we will issue a refund in the standard 5-7 business days.” Terrible to do business with. No honor, no morals, never again. I urge you to stay away from this company.

Absolutely cannot recommend to anyone. "In-stock shipping with in 48 hours" actually means two days later they'll tell you it will ship in two months. Except it won't ship in two months and they'll start ignoring you. I have asked several times for an update since my expected ship date arrived only to receive a single response saying "we'll check with the manufacturer" followed by more silence and no reply again when I try to get an update. Not sure how people have positive experiences when this place feels like a scam to me. I have asked several times for a refund since they have been unable to give me anything meaningful on when my order from months ago will actually arrive, but they won't even acknowledge that request. No customer service, a complete mystery on when your order will arrive. Do not trust them.

They have the worst customer service of any company I have done business with in years. Ordered a product in October of last year. No update after numerous requests. I asked for a refund several times and now will have to file a dispute with my credit card company. Save your time and money for a more reputable company.