Alex S.
Trash
They price matched a product for me which was awesome. Their sales rep sent the invoice total and I paid for the product, which also included on the invoice a 75$ shipping fee. 2 days later I get a call from another rep with Vivid Racing stating the shipping fee would now be increased by 355$? This increase in price is suspiciously close to their original listed price of the product prior to the price match. The product was already bought and paid for in full, and then what feels like a bait and switch to increase back to the original price. I don’t know what mistake was made, as if this is the first windshield they have ordered and delivered to a customer, but it feels like a scam. I offered to split the difference in cost as mistakes do happen, but I won’t be paying almost 400$ more for a product I’ve already bought and paid for at the agreed upon price which also listed the shipping cost. I wonder if this is a standard practice to falsely advertise price match guarantees to earn customers business, just to tack the profit margin back on after their committed. Don't really appreciate it, I would advise anyone reading this to order from another company.