Contemporary unisex accessories and men's cut-and-sew clothing.
Vitaly Design (vitalydesign.com) has 342 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Ruthie A.
I absolutely love vitaly. Both products and service are reliable and beyond satisfactory. I keep coming back for new pieces and I look forward to future products to come. Have and would recommend to anyone.
Cedric
Really fast reply time, they got back to me almost immediately after I had a question, they also gave helpful tips and answered my questions well.
David
Almost a year of back and forth communication to get a promised refund and yet it is still being worked on. Their communication team is sloppy/lazy or just don’t care. Really disappointed with the service and quite sad with their attitude towards the customer. I will not buy anything from them ever again. I advise you to do the same if you want to skip the long headache with this kind of service!
Response from Vitaly DesignSep 29, 2025
Hi David, We're sorry to hear that you're experiencing an issue with an outstanding refund request. Our team typically responds to all customer inquiries within 24-48 hours. Any approved refunds would be submitted and processed within a matter of 5-10 business days. We take customer trust seriously, and would never withhold an eligible refund from a customer under any circumstances. If you have not received a refund for an approved request, please ensure you have contacted us directly at [email protected] where our agents can assist you in a timely manner with this. Thank you.
Zoltan Redl N.
Unique, stylish design, paired with excellent customer service.:)
Onyx L.
They were very prompt and professional in responding. They fixed a coupon code retroactively in a matter of hours right away!
Alexander H.
Quick and precise communication.
Louis
Enquired about a shipping issue and received a super quick and clear reply with helpful information and was very happy with the customer service and felt like my issue was resolved very well.
customer
I received my 2 Vitaly Ruin size 13 rings. I felt like a kid at Christmas ! These rings are superb quality and amazing design and they feel wonderful on my fingers. The photos on their website are great but the overwhelming feeling of absolute satisfaction as you hold such a work of art and then to slide these rings on. Wow !!! I own two pairs of Vitaly Faction earrings and my next purchase will be 2 Vitaly Strata bracelets. If you like something on their site,buy it ! It is the best in all categories. Vitaly jewelry is the best and I treasure all my purchases. Great job on making and delivering such fantastic products. I am a customer for life !
