Contemporary unisex accessories and men's cut-and-sew clothing.
Vitaly Design (vitalydesign.com) has 342 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Aliya A.
I love this brand, I was lucky enough to find out about them when a stylist on a photoshoot of mind had me wear a bunch of their rings. I’ve bought a bunch of their stuff and one of the rings. A ring I recently bought was coming apart when I wore it and they do hold true to their warranty policy because they replaced it for me and it was a very easy process. Hands-down, my very favorite jewelry company. I’m so happy to support.
Christopher Y.
Products are great quality. When my strain bracelet broke in a freak accident they sent me a gift card for the full balance and were extremely helpful. Responded within minutes when I had an issue with my replacement order and had the whole ordeal sorted out in less than 30 minutes. Will definitely be buying from them in the future.
William H.
I purchased the "Randsom" Necklace & I must say I've never been more satisfied plus their customer service matches there 5⭐️ quality!! I look forward to more future purchases with them! Highly recommend!!
Irit
I purchased from them online. The payment was approved, the money came out of my account, but they decided it was "suspicious" and therefore would refund my money and not send the goods. Of course, the money has not yet arrived back to me, several months later...clearly scammers!
Response from Vitaly DesignJun 10, 2025
Hello Irit, We're sorry to hear that your order was flagged and restricted by our fraud prevention service. In these circumstances, when an order is restricted, we try to override the restriction with the customer's assistance. In circumstances where we can't override the restriction, we will cancel the order and issue a refund to ensure customers get their money back. This is to protect both our business and the customers from any potential fraud attempts. When your order was cancelled, it was also refunded, which would have also sent you a notification. It typically only requires 3-10 business days for most banks to reinstate these funds to customer accounts. If you are having any issues with receiving your funds, we strongly recommend contacting your bank. We're sorry for any issues or inconvenience this experience may have caused you. Please understand that we take these matters seriously and provide timely assistance to ensure that these issues are resolved as quickly as possible.
Caroline C.
Nothing but positive things to say about VITALY as a company and staff are very pleasant to speak with. I purchased a necklace which managed to suddenly break after a few uses and I was utterly devastated about it as I truly cherished it and it had become my favourite everyday necklace and still will be when my replacement arrives. They were extremely helpful and quick to sort out a replacement order for me which I should hopefully get soon. I cannot sing their praises highly enough, really swift, quick, reliable service from an outstanding company. I plan to purchase a variety of new statement pieces from them over the coming months for presents now and of course for myself! Brilliant company with no flaws that I have seen. Big praises to Richard who sorted this out - thank you!
Pallavi S.
The pieces are of great quality and the designs are refreshingly stunning. After sales for one of my orders was just seamless and fast!
Max G.
Amazing customer service response time
Frank M.
They responds quick and make the process easier. Amazing help
